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About the Role

Empress Ambulance Service is seeking a CE South Education Lieutenant to lead continuing education and orientation efforts for their South Division. This role involves coordinating various educational programs, overseeing staff, and mentoring learners to ensure success.

Responsibilities

• Follow the guidance and direction of the Assistant Director of Education or Director of Operations.
• Adhere to all Empress EMS policies and procedures.
• Implement and coordinate training and education requirements, ensuring subordinates' compliance.
• Interpret and implement compliance with all standards and directives published by NYS DOH BEMS regarding training and education.
• Serve as a role model and mentor to Adjunct Faculty, Instructors, and fellow staff members.
• Provide timely support and guidance to Adjunct Faculty and Instructors across all Empress EMS-sponsored courses.
• Schedule and coordinate student field internship experiences.
• Develop and oversee the completion of orientation for all incoming employees.
• Support Empress EMS vehicle operational training and remediation.
• Identify performance gaps among subordinates and students and provide corrective action and/or remediation.
• Identify performance gaps among instructors and recommend corrective action plans.
• Submit all required reports in a timely manner.
• Provide guidance and peer leadership to employees on EMS training and education matters.
• Develop and manage the Empress orientation process end-to-end, including coordinating with hiring teams, maintaining records of progression, remediation, and clearance, and recommending candidates not meeting Empress standards to the Assistant Director of Education for potential dismissal.
• Develop and lead skills verification sessions on a regular basis as staffing needs dictate.
• Assist with Academy Cadet educational sessions.
• Continually expand knowledge of current training standards and methods.
• Perform additional duties as assigned.

Requirements

• High school diploma or equivalent.
• Successful completion of a New York State Department of Health Bureau of Emergency Medical Services EMT or Paramedic program.
• NYS DOH BEMS Certified Lab Instructor certification, if not already held, within 2 years of appointment.
• AHA Instructor certification preferred at time of appointment; must be obtained within 2 years of appointment.
• Minimum of 3 years of experience in direct patient care, including emergency medical treatment and interfacility transport.
• Minimum of 2 years of experience training and educating in Emergency Services or allied health preferred but not required.
• Previous management or supervisory experience preferred but not required.
• Strong working knowledge of Empress operational policies, pre-hospital and interfacility patient care practices, and NYS DOH BEMS regulations and standards.
• Skilled in oral and written communication, training delivery, and remediation of pre-hospital healthcare professionals.
• Ability to analyze data, prepare reports, and build effective working relationships across a diverse range of EMS personnel, students, and administrators.
• Must be able to perform the physical demands associated with EMS skills instruction and demonstration, including standing, walking, and lifting or moving training equipment consistent with pre-hospital training scenarios.

Skills

• Oral communication
• Written communication
• Training delivery
• Remediation of pre-hospital healthcare professionals
• Data analysis
• Report preparation
• Building effective working relationships

Location

• Yonkers, NY (South Division)

Work Type

• Classroom
• Field
• Administrative settings
• Standard business hours, 9:00 AM to 5:00 PM, Monday through Friday, with occasional adjustments

Experience Level

• 3 years of experience in direct patient care
• 2 years of experience training and educating in Emergency Services or allied health preferred
• Previous management or supervisory experience preferred

Education Level

• High school diploma or equivalent
• NYS DOH BEMS EMT or Paramedic program completion
• NYS DOH BEMS Certified Lab Instructor certification
• AHA Instructor certification

About the Company

• Empress Ambulance Service