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About the Role
At National Seating & Mobility, you will have the opportunity to directly impact our clients' lives by providing them with self-reliance and independence. Our teams are dedicated to offering the best care by leveraging technology and creating unique mobility solutions. This role offers a chance to build a meaningful career while making a lasting impact.
Responsibilities
- Answer phone calls and manage phone requests and inquiries professionally.
- Communicate with clients, clinicians, and caregivers to provide follow-up on pending orders.
- Coordinate with branch staff and clients/caregivers to schedule evaluation, delivery, and repair appointments.
- Assist in the completion of work orders, including verifying client information, equipment details, and funding eligibility.
- Accept delivery of goods when necessary.
- Perform data entry of all pertinent information and scan documentation.
- File documents and folders.
- Assist with physical inventory as directed by branch leadership.
- Provide clerical support for inventory documentation preparation.
- Engage in continuing education related to job duties, including staying informed about NSM policies and procedures.
- Complete follow-up phone calls efficiently and professionally.
- Perform other job duties as assigned by branch leadership.
- Maintain regular and predictable attendance.
Requirements
- Must maintain regular and predictable attendance.
Skills
- Communication Proficiency
- Computer Proficiency
- Organizational Skills
- Customer/Client Focus
Work Type
- Full-time
Education Level
- High School Diploma or G.E.D.
Benefits
- 401k
- Company paid Long Term Disability
- Tuition reimbursement
About the Company
- National Seating & Mobility is located in more than 40 states.
- We strive for diversity.