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About the Role
CCS is seeking a Billing Specialist to manage billing for new deals and customer renewals, ensuring accuracy and timeliness in a high-volume, fast-paced environment. This role supports the K12 Software Services division and may transition to the accounting department.
Responsibilities
- Support sales and client success staff in reviewing billing details within new contracts to ensure accuracy.
- Process new deals once contracts are signed, confirming pricing matches quotes and negotiations before billing.
- Track upcoming contract renewal dates, proactively identify changes, and update billing details.
- Request vendor quotes for specific products prior to billing as supporting evidence.
- Convert signed new deals and renewal orders into accurate NetSuite sales orders and issue purchase orders to vendors.
- Process credits and rebills.
- Maintain billing accuracy across recurring revenue streams, identifying discrepancies between contracted terms and billed amounts.
- Coordinate with sales and client success on new deal handoffs and renewals at risk of non-renewal or requiring special terms.
- Update NetSuite and other required systems with new deal status, renewal status, billing changes, and contract updates.
- Support reporting on new bookings, renewal rates, churn, and billing exceptions.
- Respond promptly to internal (sales and client success teams) and external (client or vendor) questions.
- Perform other job-related duties as assigned.
Requirements
- Minimum 2 years of experience in a corporate environment with responsibility for bookkeeping, accounts payable, and/or accounts receivable.
- Proficiency in Excel, MS Word, Email.
- Professional communication skills.
Skills
- Excel
- MS Word
- NetSuite
- General Ledger software
Location
- Northeast
Work Type
- Full-time
Experience Level
- Minimum 2 years
Education Level
- Finance/accounting Majors a plus
Benefits
- Competitive salaries
- Medical and dental plans
- Company paid vision and short and long term disability plans
- Flexible spending programs including Healthcare, Dependent Care, Transit and Parking
- 401K with employer match
- Tuition reimbursement
- Onsite fitness center (or gym membership reimbursement for client or satellite based employees)
- Company paid life Insurance
- Paid holidays and vacation
- Technical certification gift card rewards program
About the Company
- CCS is a leading technology consulting firm providing best in class solutions to our clients for over 45 years.
- Our philosophy is 'Right People, Right Results, Right Careers!'
- We provide network integration, support services, products solutions, and applications services.
- Our goal is to make technology easy and to help our clients use it as effectively as possible.
Equal Opportunity
- Custom Computer Specialists is an Affirmative Action and Equal Opportunity Employer.
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.
- To request a reasonable accommodation to apply for this position or to enable qualified individuals with disabilities to perform essential job functions, contact humanresources@customonline.com or 631-864-6699.