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About the Role
Klarna seeks a Screening Adjudication Expert to serve as the global centre of excellence for sanctions, PEP, and adverse media screening. This role involves owning the end-to-end process, managing vendor performance, handling complex cases, and driving improvements in quality, consistency, and efficiency through expertise and adoption of new technology.
Responsibilities
- Own the operational health of sanctions, PEP, and adverse media screening processes.
- Act as the single point of contact for vendor performance and internal escalations.
- Conduct alert reviews, PEP and high-risk case investigations, and adverse media assessments.
- Step in during volume spikes or vendor disruptions.
- Review vendor output critically across sanctions, PEP, and adverse media.
- Challenge decisions where warranted and escalate confirmed matches and sensitive cases.
- Drive accountability for vendor performance.
- Identify friction points and inefficiencies across all screening processes.
- Design and implement improvements in collaboration with the vendor, Product, and Tech teams.
- Leverage AI and automation to improve screening throughput, decision consistency, and alert quality.
- Own and maintain up-to-date Standard Operating Procedures (SOPs).
- Track and report on screening performance against SLA targets.
- Flag risks and deviations early.
- Stay current on developments across EU, UN, UK, and other applicable sanctions regimes, AML/CTF regulation, and adverse media best practice.
- Feed changes back into process and procedure.
- Support blocking, freezing, or reporting actions as required.
- Support audit and regulatory examination readiness.
- Produce documentation and respond to internal and external enquiries.
- Onboard and train new team members on screening processes, tools, and escalation frameworks.
Requirements
- A minimum of 5 years of hands-on experience across sanctions screening, PEP or adverse media investigations, within a fintech or banking environment.
- Demonstrable breadth across at least two of the three screening disciplines (sanctions, PEP, adverse media), with a track record of quickly building expertise in new areas.
- Genuine curiosity about AI and automation.
- Hands-on experience using or implementing AI-assisted tools in a compliance or operational context, or a clear track record of proactively adopting technology to solve real problems.
- Exceptional energy, drive, and agency.
- Strong knowledge of EU, UN, and UK sanctions regimes, AML/CTF regulatory requirements, and customer lifecycle risk frameworks.
- Proven ability to drive meaningful change; led or materially contributed to process improvements.
- Fast learner who absorbs new tools, regulatory developments, and process changes at pace.
- Comfortable working in an environment that evolves quickly.
- Familiarity with screening and case management tools such as World-Check, LexisNexis, Fircosoft, or equivalent, including name-matching methodology.
- Analytical sharpness and the ability to make well-reasoned, clearly documented decisions under time pressure and in ambiguous situations.
- Strong written communication skills and disciplined documentation practices.
- Self-starter who takes ownership without waiting to be prompted.
- Experience supporting audit or regulatory examinations is an advantage.
- A relevant certification such as CAMS, CGSS, ICA, or equivalent is a plus.
Skills
- Sanctions screening
- PEP investigations
- Adverse media investigations
- AI and automation
- Process improvement
- Regulatory compliance
- AML/CTF
- Risk management
- Vendor management
- Communication
- Documentation
- Problem-solving
Experience Level
- 5 years of hands-on experience
Salary/Compensations
- Salary range provided in job posting.
- Salary offered determined by candidate's location, qualifications, experience, and education.
- Salary range posted refers to base pay.
- Total compensation package may include equity rewards, monthly stipends for health and wellness, and benefits.
Benefits
- Life insurance
- Medical coverage
- Dental coverage
- Vision coverage
- Equity rewards
- Monthly stipends for health and wellness
About the Company
- Klarna is proud to be an equal opportunity employer.
- We are committed to building a diverse workforce that reflects our global customer base and to fostering a culture where everyone belongs.
Equal Opportunity
- We provide equal employment opportunities to all individuals regardless of race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, marital status, pregnancy, parental status, or any other characteristic protected by applicable law.
- We encourage applications from individuals of all backgrounds and identities.
- We consider qualified applicants with criminal history for employment in accordance with state and local laws and “fair chance” ordinances.
- If you require reasonable accommodation for any part of the application or hiring process, please contact talent.acquisition@klarna.com.