About the Role
Clever Devices is seeking a Field Service Technician to perform diagnostic repairs and maintenance on electronic and computerized equipment at customer facilities. This role involves managing spare parts inventory, maintaining company vehicles, and requires up to 75% travel.
Responsibilities
- Handles all service calls and completes diagnostic repairs and maintenance updates
- Manages spare parts inventory
- Responsible for care and maintenance of a company service vehicle
- Maintains a thorough working knowledge of Clever Devices electronic and computerized equipment as well as associated software
- Configures, repairs, maintains, updates and installs Clever Devices equipment on a regular basis
- Serves as point of contact at customer location for any and all service inquiries
- Anticipates and trouble shoots any issues to ensure continual quality for the customer
- Proactively reports trends in repairs and maintenance to supervisor
- Creates and maintains a log of all service repairs, maintenance and updates
- Ensures all repairs and maintenance are completed to customers satisfaction
- Works onsite at the customer facility or at the Transit Authority, and maintains business etiquette standards of Clever Devices
- Ensures they maintain a clean work site whether at customer facility or Transit Authority.
- Position may require weekend, overnight, and on-call shifts
Requirements
- 3+ years’ experience as a mechanical service technician
- Hands on experience with electronics and computer systems
- Working knowledge in networking and software applications
- Clean driving record that is maintained as such for insurability
- Ability to travel up to 75% within the United States.
Skills
- Superior trouble shooting and problem-solving skills
- Strong computer skills including working knowledge of MS Office including Word and Excel, and ability to learn new programs such as Axapta or customer specific software
- Strong organizational skills
- Good interpersonal skills
- Strong time management skills
Location
- Customer facilities
- Transit Authority facilities
Work Type
- Field service
- Onsite
- Weekend shifts
- Overnight shifts
- On-call shifts
Education Level
- A.A.S or equivalent
Benefits
- Health insurance coverage
- Wellness and family support programs
- Life and disability insurance
- Retirement savings plans
- Paid leave programs
- Education-related programs
- Paid holidays and time off
About the Company
- Clever Devices is the leader in transit technology, with a vision to make meaningful contributions to worldwide mobility.
- The company's goal is to be the leading provider of exciting technology that improves the quality of mobility in communities around the world.
Equal Opportunity
- Clever Devices, (Hitachi Rail CD U.S. Ltd.) is an Affirmative Action/Equal Opportunity Employer
