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About the Role

As a Retail Sales Associate, you will provide an amazing customer experience by educating customers on Verizon Products and Services, and guiding them through the selection and buying process. Your role is crucial in driving sales and ensuring customer satisfaction.

Responsibilities

• Create the ideal customer experience for each customer, every day.
• Assist new and existing customers throughout the sales process.
• Educate customers on all Verizon Products and Services offered.
• Produce sufficient sales to meet and exceed company and location production standards.
• Handle all customer situations as trained to completely satisfy customers’ needs.
• Assist both the Store Manager and Assistant Manager in assigned tasks.
• Complete all required training as directed by Your Wireless and Verizon Wireless.
• Set an example of personal and professional conduct for employees and others.
• Develop professional skills to take on additional responsibilities and career advancement opportunities.

Requirements

• 1+ years of experience in a similar role in a retail environment, preferably with Verizon Wireless or other Wireless business.
• High school diploma or equivalent is preferred.
• Proof of achievement in prior sales and customer service roles.
• Enthusiasm for retail, wireless technology and products, and customer service.
• Ability to travel to various locations in the assigned district as business needs dictate.
• Strong communication and interpersonal skills.
• Self-motivated and goal-oriented.
• Strong attention to detail and accuracy.
• Able to work evenings, weekends, and holidays with a flexible schedule.
• Must be 18 years of age or older and able to provide proof of work eligibility in the US.

Skills

• Sales
• Customer Service
• Communication
• Interpersonal Skills
• Attention to Detail
• Goal-Oriented
• Self-Motivated

Location

• Fishkill, NY

Work Type

• Full Time

Experience Level

• 1+ years of experience

Education Level

• High school diploma or equivalent

Salary/Compensations

• Up to $31.00 per hour or more including base hourly rate, commissions, and incentives

Benefits

• Strong base pay and an uncapped commission schedule
• Flexible Work Schedule
• 401k savings program
• Great Healthcare program
• Personal Time Off (5 days Year 1, 10 days Year 2, 15 days Year 4+)
• Employee discounts on Verizon Wireless Service
• Employee discounts on devices and accessories
• Great and fun working atmosphere
• Significant opportunities to grow in the company
• Win prizes and trips through various sales contests

About the Company

• Your Wireless is the largest minority-owned Verizon Authorized Retailer.
• Operates over 200 stores across 17 States with over 400 employees.
• Motto: “Be really, really nice, know your $#%@, and always find a way,” guiding a best-in-class customer experience through simplicity.

Equal Opportunity

• Your Wireless Inc. is an Equal Opportunity Employer and does not discriminate in employment based on race, color, religion, creed, national origin, ancestry, sex/gender (including pregnancy, childbirth, breastfeeding/lactation, and related medical conditions), age, disability, genetic information, sexual orientation, gender identity or expression, citizenship status, military/veteran status, and any other characteristic under applicable federal, state, or local law.