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About the Role

We are seeking a proactive Concierge to join our dynamic team in Barking. This role is ideal for individuals committed to maintaining high standards and resolving issues efficiently, making a positive impact on residents' daily lives.

Responsibilities

• Greet residents and visitors warmly, handling queries and maintenance requests.
• Address issues promptly, escalating concerns as needed.
• Conduct security checks, including site walk-arounds, ID verification, and CCTV monitoring.
• Manage and record resident deliveries.
• Maintain the presentation of the concierge area and lobby.
• Perform safety checks, including H&S hazard identification, and assist with fire safety system testing.
• Provide local area advice and recommendations to residents.

Requirements

• Experience as a concierge is a plus.
• A strong customer service or security background is valued.
• Excellent communication skills, both written and verbal.
• A positive, can-do attitude.
• Attention to detail.
• Ability to handle responsibilities with care.

Skills

• Customer service
• Security
• Communication
• Problem-solving
• Health & Safety awareness

Location

• Barking, IG11

Work Type

• Part-time
• Weekend

Experience Level

• Entry-level

Education Level

• High School Diploma or equivalent

Salary/Compensations

• £11,123.84

Benefits

• 24 Days Annual leave (Inclusive of Bank holidays)
• Cycle to Work Scheme
• MediCash
• SmartHealth – Online health services for you and your immediate family
• Eye Care Vouchers
• Perkbox Rewards
• Company Social Events
• Pension Plan