Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

This role is responsible for prospecting and engaging with senior-level clients to drive strategies and meet objectives in Martech, AI, and Digital Marketing. The Sr. Director, Client Partner supports company goals by maintaining and growing existing client relationships and establishing new ones, focusing on marketing technology, AI solutions, digital experience, and connected customer engagement. The ideal candidate has deep fluency in how modern marketing organizations buy and use technology, is credible with CMOs and other senior leaders, and can articulate the measurable impact of the company's capabilities.

Responsibilities

Prospect for new client relationships, independently or in collaboration with business development colleagues, with a focus on marketing-led organizations investing in AI, Martech and Digital Transformation
Lead the pursuit of new opportunities — from scoping and proposal development through to close
Own a portfolio of client accounts, serving as the primary relationship lead and commercial owner responsible for retention, growth, and overall client satisfaction
Prioritize deep relationship-building with senior client stakeholders — going beyond transactional engagement to become a trusted partner and advisor on their marketing and digital priorities
Identify and pursue growth opportunities within accounts, including expansion into new service areas such as marketing technology strategy, digital experience, loyalty, and data-driven marketing
Inspire and coordinate cross-functional teams to deliver compelling, commercially sound proposals on digital experience, martech, and marketing effectiveness engagements
Communicate persuasively with senior client stakeholders — CMOs, marketing ops leaders, and heads of digital and customer experience — on behalf of Material
Build and manage a healthy pipeline, with accountability for accurate forecasting and billing oversight on services sold
Develop a strong working knowledge of Material's full service portfolio over time, with the ability to represent and connect capabilities to client needs
Advocate for and model an agile, design thinking approach to solving complex client challenges

Requirements

12+ years of client-facing experience in marketing services, martech consulting, digital agency, or related environments — with a track record of growing accounts and closing new business
Deep understanding of the AI, Martech and Digital Marketing landscape — including marketing technology strategy, digital experience platforms, marketing ops, and connected customer engagement
Credible and confident with senior marketing leaders; able to engage CMOs, VP Marketing, and digital transformation decision-makers as a peer
Strong commercial instincts — able to identify, scope, and close growth opportunities within and beyond existing client relationships
Experience working in a matrixed organization, collaborating across service lines, practice leads, and delivery teams to bring the right solution to clients
Excellent communication, presentation, and proposal skills; experienced in senior-level sales pursuits
Available to travel within Europe as required
Strong financial management skills, including account forecasting and P&L oversight

Skills

Martech
Artificial Intelligence (AI)
Digital Marketing
Marketing Technology Strategy
Digital Experience
Connected Customer Engagement
Agile
Design Thinking
Sales
Client Relationship Management
Forecasting
P&L Oversight

Location

London

Work Type

Hybrid

Experience Level

Senior

About the Company

Material drives intelligent growth for ambitious businesses and leading brands.
Customer understanding is more potent and drives greater value when insights go to work directly within marketing and experience priorities.
To give clients that advantage, Material puts an insights-driven operating system at the core of its design, go-to-market, and digital experience solutions.
Material clients make smarter growth choices because they can see clearly how and when to take the shots that count.
Together, Material connects consumer intelligence with customer demand generation to build lasting, profitable relationships.
Material is a global company and works with best-of-class brands worldwide.
Material creates and launches new brands and products, putting innovation and value creation at the center of its practice.
Material clients are leaders in their class, across sectors from technology to retail, transportation, finance, and healthcare.
Material employees join a peer group of exceptionally talented colleagues across the company, the country, and the world.
Material develops capabilities and leading-edge market offerings across seven global practices including strategy and insights, design, data & analytics, technology, and tracking.
A community focused on learning and making an impact.
Material is an outcomes-focused company.
Material creates experiences that matter, create new value, and make a difference in clients' lives and their customers' lives.

Equal Opportunity

All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other factors prohibited by law.