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About the Role

Brooklyn Justice Initiatives (BJI), the largest operating project of the Center for Justice Innovation, seeks to re-engineer the experience of criminal court in Brooklyn, New York. The Supervising Case Manager will provide clinically-informed supervision to Case Managers and Senior Case Managers, ensuring fidelity to the program model and quality service to participants in the Supervised Release Program (SRP). This role supports de-escalation efforts for participants with acute needs and ensures staff adherence to policies, protocols, and data entry requirements.

Responsibilities

Oversee quality assurance and monitor team compliance with program requirements and court reporting obligations.
Ensure routine and accurate documentation, best practices, and court reporting obligations are consistently practiced.
Collaborate with the compliance team to ensure accurate and timely data entry and compliance reporting.
Convene Case Managers and Senior Case Managers in response to deviations from the program model or other unfilled responsibilities.
Maintain accurate and timely data entry and case documentation aligned with the program model, court reporting obligations, and best practices.
Support policy and protocol implementation in collaboration with site leadership and the SRP Court Reform team.
Maintain effective collaboration with direct practice leadership to ensure comprehensive and aligned service delivery.
Provide clinically-informed individual task supervision to Case Managers and Senior Case Managers weekly.
Utilize therapeutically-informed tools such as motivational interviewing, active listening, and thoughtful modeling to ensure program policy, protocol, and strengths-based best practices are consistently applied.
Support staff in direct practice roles and professional growth and development.
Ensure staff provide consistent, quality services to participants.
Provide de-escalation support aligned with training, policy, and protocol, as needed.
Support the recruitment, hiring, onboarding, and training of new case management staff.
Ensure SRP staff are consistently trained as required in collaboration with training specialists.
Ensure regular and equitable access to program-related external professional development and training opportunities for direct reports.
Participate in individual, group supervision, and regular staff trainings to develop program expertise and skill sets, including management training.
Temporarily take on cases as needed, though this is a non-caseload carrying position.
Perform additional relevant tasks as necessary.

Requirements

Bachelor's degree required.
Minimum 4 years of direct practice experience (e.g., therapeutic or case management) required.
Experience in pretrial, court-based, or criminal legal system strongly preferred.
Supervisory experience preferred, but not required.
Masters degree and license in a mental health field valued but not required.
Bilingual (English-Spanish) strongly preferred.
Must be legally authorized to work in the United States at the time of application and throughout employment.
Candidates are expected to provide accurate and truthful information throughout the hiring process.

Skills

Clinically-informed supervision
Data management
Supervisory skills
Communication skills
Motivational interviewing
Active listening
Thoughtful modeling
De-escalation

Location

Brooklyn, New York

Work Type

Full-time
In-person work required

Experience Level

Minimum 4 years direct practice experience
Supervisory experience preferred

Education Level

Bachelor's degree
Masters degree and license in a mental health field valued

Salary/Compensations

$64,800 - $76,700

Benefits

Comprehensive healthcare with a national network
Free basic dental coverage
Vision insurance
Short-term and long-term disability
Life insurance
Flexible spending accounts including commuter FSA
Talkspace and Ginger services for mental health care
403(b) retirement plan with a two-to-one employer contribution up to 5%

About the Company

The Center for Justice Innovation is a nonprofit organization dedicated to advancing community safety and racial justice.
Since 1996, we’ve worked alongside communities, courts, and those most directly affected by the justice system to build stronger, healthier, and more equitable neighborhoods.
With a team of over 900 staff and an annual budget of $130 million, the Center operates programs, conducts research, and provides expert assistance and policy guidance.
We bring innovative, practical, and lasting solutions to justice systems nationwide.
Learn more about our work at www.innovatingjustice.org.

Equal Opportunity

The Center for Justice Innovation is an equal opportunity employer committed to fostering an inclusive and diverse workplace.
We do not discriminate based on race, color, religion, gender identity, gender expression, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other category protected by law.
We strongly encourage and welcome applications from women, people of color, members of the LGBTQ+ community, and individuals with prior contact with the criminal justice system.
Our goal is to create a supportive and respectful environment where everyone, regardless of background or identity, feels valued and included.
At this time, the Center is unable to sponsor or take over sponsorship of an employment visa.
In compliance with federal law, all hires must verify their identity and eligibility to work in the United States and complete the required employment verification form upon hire.