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About the Role
Support the Mobilisation Team in the UK by focusing on social media, digital content, communications, research, and administrative tasks. Engage with partners, assist with customer service, donation processes, and relationship management for supporters across the UK and Europe. Your work will help reach, engage, and inspire individuals to take action against modern slavery.
Responsibilities
- Manage updates across A21 UK social media platforms (Instagram, Facebook, and LinkedIn)
- Monitor Global A21 content for brand messaging consistency
- Engage with supporters and respond to inquiries
- Assist in content creation, editing, and campaign development
- Design educational and presentation materials
- Assist in preparing documents and supporting communications for GFS Event Planning and Donor Support
- Thank donors via phone, handwritten cards, and email
- Organise digital campaigns and video launches
- Draft and send newsletters and communication for Reach initiatives
- Maintain accurate supporter records in our CRM system
- Assist with incoming post and administrative tasks
- Manage weekly tracking and reporting spreadsheets
- Process donations and ensure proper documentation
- Conduct local information gathering related to human trafficking trends, services, policies, and community resources
- Support larger research projects, including data collection and synthesis
- Organise and summarise findings in clear, concise formats for internal purposes
- Assist team members with survey development, distribution, and basic analysis
- Assist with literature reviews and background research to support organisational initiatives and reports
Requirements
- Must be 18+ years old and legally eligible to volunteer in the UK for a minimum of 3 months
- Strong communication, interpersonal, and organisational skills
- Willingness to commit to a minimum of 1 day and a maximum of 3 days per week
- DBS clearance
Skills
- Social media management
- Digital content creation
- Communications
- Research
- Administrative tasks
- Customer service
- Relationship management
- Content editing
- Campaign development
- Presentation design
- Event planning
- Donor relations
- CRM systems
- Data collection
- Data synthesis
- Survey development
- Survey distribution
- Literature reviews
- Leadership skills
- Marketing skills
- Collaboration skills
- Project coordination
Location
- UK
- Europe
Work Type
- Hybrid
Benefits
- In-depth knowledge of human trafficking issues, globally and in the UK
- Leadership, communication, marketing, and collaboration skills
- Experience in project and event coordination
- Exposure to a global NGO working on the frontlines of justice
- Opportunities to build your professional network
- Experience in supporter relations and basic financial admin
- Option to request a professional reference from A21
About the Company
- A21 is a global nonprofit organization on a mission to abolish slavery everywhere, forever.
- For more than 17 years, A21 has assisted people from human trafficking and walked with them through the journey of restoration.
- A21 stands on the frontlines to fight for justice and build a world where every person is free.
- A21 is deeply committed to the development and growth of its volunteers.
- Volunteering with A21 means joining a global movement to end modern slavery and making a meaningful contribution to the mission.
- Volunteers will be equipped, encouraged, and challenged to grow both personally and professionally.