About the Role
Allied Universal® is hiring a Shift Supervisor for a Corporate Utility Facility in Berlin, CT. This role is responsible for the security of a high-profile client’s facility, property, and surrounding campus for a designated shift, performing general security duties to protect persons and property and enforce policies.
Responsibilities
- Make emergency notifications as necessary pursuant to site Post Orders
- Provide direction and instruction to subordinates regarding the performance of their duties
- Cross-train officers to make them more versatile and run site efficiently
- Make productivity and cost reduction recommendations to management
- Make recommendations for physical security surveys and post orders
- Make recommendations for positive and negative personnel actions for those under their direct supervision
- Oversee staffing, scheduling and on-site training for security officers assigned to his/her shift
- Ensure that contract required training and screening elements for security personnel have been met
- Maintain overtime to a minimum or to a predefined level designated by Allied Universal®
- Ensure quality of service and contract compliance by regularly inspecting security personnel and their job performance when assigned to his/her shift
- Perform other operations and related functions (e.g., payroll, review and maintain incident reports, assist in preparation of security surveys and post orders)
Requirements
- High school diploma or equivalent
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
- Current and valid driver’s license
- Minimum of one (1) year verifiable and successful security experience
- Minimum of two (2) years of verifiable work experience demonstrating excellent customer service skills
- Ability to maintain poise and self-control during emergency situations
- Capability of understanding and applying written and verbal orders, and of composing reports
- Effective oral and written communication skills; write informatively, clearly, and accurately
- Planning and organizing skills
- Proficiency with Microsoft Office Applications
- Problem solving skills
- Coaching, mentoring, motivating skills
- Active listening skills
- Encourage effective teamwork
- Assess and evaluate situations effectively
- Synthesize facts, concepts, principles
- Identify critical issues quickly and accurately
- Compile, sort, and interpret data
- Research, investigate, compile information
- Mediate conflict with tact, diplomacy
- Setting and achieving goals
- Attending to detail
- Supervisory Experience
- Security Experience 2+ Years
- Valid Driver's License
Skills
- Access Control Experience
- Security Operations Center Experience
- Excellent customer service skills
- Ability to maintain poise and self-control during emergency situations
- Capability of understanding and applying written and verbal orders, and of composing reports
- Effective oral and written communication skills
- Planning and organizing skills
- Proficiency with Microsoft Office Applications
- Problem solving skills
- Coaching, mentoring, motivating skills
- Active listening skills
- Encourage effective teamwork
- Assess and evaluate situations effectively
- Synthesize facts, concepts, principles
- Identify critical issues quickly and accurately
- Compile, sort, and interpret data
- Research, investigate, compile information
- Mediate conflict with tact, diplomacy
- Setting and achieving goals
- Attending to detail
- Emergency Management Systems FEMA Incident Command Certification; ICO 100, 200, 300
- Working knowledge of EMS protocols, Medical First Responder or Emergency Medical Technician
Location
- Berlin, CT
Work Type
- Part Time
- Full-time
Experience Level
- Supervisory Experience
- Security Experience 2+ Years
- Minimum of one (1) year verifiable and successful security experiences
- Minimum of two (2) years of verifiable work experience
Education Level
- High school diploma or equivalent
- Associate’s degree of higher in any discipline
Salary/Compensations
- $27.62 / HR
Benefits
- Medical, dental, vision, basic life, AD&D, and disability insurance
- Enrollment in our company’s 401(k)plan, subject to eligibility requirements
- Seven holidays annually paid at time and a half, if worked
- 40 hours of vacation after one year of employment at eligible work assignments. Unused vacation is only paid out where required by law.
- Paid Orientation
- Paid Training
About the Company
- Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose.
- While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.
Equal Opportunity
- Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law.
