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About the Role
The Credit Strategy and Decisioning Manager will manage the execution and delivery of GoodLeap’s underwriting policy and procedures. This role involves managing policy configuration content within the decision platform, monitoring and enhancing execution processes, and communicating feedback on quality checks and controls to leadership. The role also supports various departments to conduct feedback loops on policy changes and design and deliver pilots to improve financing product performance.
Responsibilities
- Translate credit and underwriting policies into the decision platform and maintain accurate documentation of active decisioning flows.
- Track configured policy performance against intent and portfolio results using dashboards.
- Run periodic gap assessments to identify undocumented decisioning nuances.
- Brief senior leaders on execution status, risks, and open decisions.
- Maintain a full version history and audit trail of every policy change.
- Own the change-approval workflows for launching or rolling back strategy changes.
- Maintain the mapping from decision logic to customer communications.
- Design, deliver, and validate A/B, champion/challenger, and shadow tests on policy changes.
- Evaluate emerging credit and fraud vendor solutions and support pilot integrations.
- Prioritize and sequence configuration change requests against engineering and product capacity.
- Exercise sound independent judgment on trade-offs with minimal day-to-day direction.
Requirements
- Exceptional attention to detail and focus on engineering quality processes.
- Ability to trace details and catch discrepancies before they reach production.
- Skilled at building and maintaining monitoring dashboards.
- Ability to translate performance data into clear, actionable insights for leadership.
- Experience using software such as SQL, Python, Databricks, Tableau, Claude/ChatGPT.
- Deep understanding of credit and underwriting policy and its impact on borrower outcomes and portfolio risk.
- Strong sense of ownership over outcomes from policy configuration through to portfolio performance.
- High integrity and sound judgment; comfortable escalating blind spots.
- Working knowledge of loan decisioning engines and how policy rules interact with third-party data sources.
- Strong program and project management skills.
- Ability to prioritize and sequence competing configuration change requests across engineering and product resourcing.
- Superior written and verbal communication skills; able to communicate complex trade-offs to technical and non-technical audiences.
- Collaborative and able to effectively engage across a wide range of stakeholders.
- Self-starter with strong organizational skills.
- Comfortable owning documentation, version history, and audit trails.
- Balancing execution speed with compliance and audit-readiness.
- Comfortable designing and interpreting A/B tests, champion/challenger frameworks, and other experimentation methods.
- Ability to flex seamlessly between strategy and execution.
- Energized by a dynamic, fast-moving environment.
Skills
- SQL
- Python
- Databricks
- Tableau
- Claude/ChatGPT
- Credit and underwriting policy
- Loan decisioning engines
- Program and project management
- A/B testing
- Champion/challenger frameworks
- Experimentation methods
Location
- Remote
Work Type
- Full-time
Experience Level
- Manager
Salary/Compensations
- $170,000 - $200,000 a year
- Bonus and equity may be eligible
About the Company
- GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions.
- Over 1 million homeowners have benefited from our simple, fast, and frictionless technology.
- Thousands of professionals rely on GoodLeap’s proprietary, AI-powered applications and developer tools.
- Our platform has led to more than $30 billion in financing for sustainable solutions since 2018.
- GoodLeap supports our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems.