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About the Role
The Alumni Relations Advisor enhances brand awareness, provides professional development to alumni, and generates leads for WorldStrides Higher Education. This role manages Global Ambassadors responsible for on-campus and virtual outreach, including recruitment, onboarding, and training. The team connects with students post-program to ensure the success and growth of WorldStrides Higher Education.
Responsibilities
- Develop and implement strategies to recruit and engage program alumni in the Global Ambassador program
- Manage Global Ambassadors through various channels, such as monthly check-ins and virtual form processing
- Oversee the application process, including conducting interviews and hiring prospective Global Ambassadors
- Train and onboard Global Ambassadors from WorldStrides Higher Ed programs and effective campus recruitment practices
- Process activity reports and time sheets for Global Ambassadors
- Analyze team efficiency, workload and student engagement and lead generation trends
- Promote Global Ambassador engagement through the Global Ambassador Badge Program
- Update and maintain alumni and GA resources, including virtual forms, the website, online orientation, and the learning management system
- Respond to general inquiries sent to the alumni email
- Support on-campus recruiting and partner education efforts in collaboration with Campus Partnerships, including domestic travel
- Occasionally work with Campus Partnerships on Global Ambassador attendance for spot recruitment, fairs/events or professional development conferences
- Provide professional development support for alumni, including resume and cover letter reviews and mock interviews
- Perform other duties as assigned
Requirements
- Bachelor’s degree in a relevant field (e.g., Education, Marketing, Communications, International Relations)
- Strong written and verbal communication skills
- Experience in customer service and/or marketing
- Demonstrated experience in multicultural settings
- Attention to detail and a desire to learn new aspects of the International Education field
- Proficiency in Microsoft Office products (Word, Outlook, Excel, Teams, etc.)
- Experience studying, researching, living, working, or volunteering abroad
- Experience working on a U.S. college/university campus
- Experience in career development, such as reviewing resumes, cover letters, and conducting interviews
- Familiarity with digital tools and platforms, including Canva, Instagram, LinkedIn, and WordPress
- WorldStrides will only employ those who are legally authorized to work in the United States
- This is not a position for which sponsorship will be provided
- Individuals with temporary visas such as E, F-1, J-1, H-1, H-2, L, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire
- Select seasonal roles may consider students on J-1 or F-1 visas
Skills
- Customer service
- Marketing
- Multicultural settings
- Microsoft Office
- Canva
- WordPress
- Career development
- Resume review
- Cover letter review
- Interviewing
Location
- On-site
- Remote
- Virtual
Work Type
- On-site
- Remote
- Virtual
Experience Level
- Entry level
Education Level
- Bachelor's degree
Benefits
- Medical coverage
- Dental coverage
- Vision coverage
- Life insurance
- Accidental death and dismemberment insurance
- Accident insurance
- Critical illness insurance
- Disability insurance
- FSA healthcare
- FSA dependent care
- HSA with employer contribution
- Generous 401k match
- 11 paid floating corporate holidays
- 1 paid volunteer day
- Up to 25 PTO days to start
- Accrue up to 28 PTO days over 3 years
- 4 mental health days
- 5 bereavement days
- Tuition reimbursement up to $5,250 annually
- $1,000 towards professional certifications annually
- Opportunities for paid and discounted travel
- Flexible work schedule
- Employee Resource Groups
- Diversity, Equity, & Inclusion council
- Fitness Center
- Café
- Employee Assistance Program (EAP)
- Paid Parental leave
- Paid Caregiver leave
- Paid Disability leave
- Team Member Discount Program
About the Company
- WorldStrides is the global leader in educational travel and experiential learning.
- Founded in 1967, the company has grown to provide a wide range of programs for over half a million students annually to over 100 countries.
- WorldStrides offers experiential learning programs in educational travel, performing arts, language immersion, career exploration, service-learning, study abroad, and sports.
- WorldStrides is committed to educate and serve communities worldwide.
- Our commitment is fueled by the passion of our team members and partners to make experiential learning accessible, while also being socially, environmentally, and ethically responsible.
- Together, we accomplish this by investing in initiatives to promote inclusion, diversity, and sustainability.
Equal Opportunity
- As an Equal Opportunity Employer, WorldStrides is committed to building a diverse workforce, supported by an environment that promotes inclusion and belonging.
- All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.