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About the Role
This customer-facing role is an opportunity to bring your passion for storytelling and technical skillset to our elite, customer-facing Solutions Consulting team. Hone your skills as a Pre-Sales Engineer, Solution Engineer, technical Solutions Consultant, Solution Architect, Customer Success Manager, or Software Engineer, along with a high level of curiosity about all things tech. You will expand your knowledge of B2C engagement marketing, mobile marketing automation, email, SMS, APIs, analytics, architecture design, and more.
Responsibilities
- Complete support of your teammates across all departments and a real “get it done” attitude for our customers.
- Encouraged creativity when applying our robust capabilities to solve for customer needs.
- Opportunities to be challenged beyond your existing capabilities with the full support of your teammates and our leadership team.
Requirements
- Exemplary written and verbal communication skills coupled with unparalleled follow up skills.
- Demonstrate a high level of intellectual curiosity.
- Experience selling into accounts with a sophisticated Pre-sales Consulting or Sales Engineering team is required.
- Domain knowledge of three or more of the following: SaaS, Mobile, APIs, Marketing Automation, Direct Marketing, Marketing Analytics or Programming (even just HTML).
Skills
- Storytelling
- Technical skillset
- B2C engagement marketing
- Mobile marketing automation
- SMS
- APIs
- Analytics
- Architecture design
- SaaS
- Mobile
- Marketing Automation
- Direct Marketing
- Marketing Analytics
- Programming
- HTML
Location
- New York
- Austin
- Berlin
- Bucharest
- Chicago
- Dubai
- Jakarta
- London
- Paris
- San Francisco
- São Paulo
- Singapore
- Seoul
- Sydney
- Tokyo
Work Type
- Hybrid
- Customer-facing
- Travel to client locations (at most 40% at peak times)
Experience Level
- Pre-Sales Engineer
- Solution Engineer
- Technical Solutions Consultant
- Solution Architect
- Customer Success Manager
- Software Engineer
Salary/Compensations
- Competitive compensation that may include equity
Benefits
- Retirement and Employee Stock Purchase Plans
- Flexible paid time off
- Comprehensive benefit plans covering medical, dental, vision, life, and disability
- Family services that include fertility benefits and equal paid parental leave
- Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
- A curated in-office employee experience, designed to foster community, team connections, and innovation
- Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
- Employee Resource Groups that provide supportive communities within Braze
About the Company
- Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses.
- Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement.
- From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.
- The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026.
- Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®.
- Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.
Equal Opportunity
- At Braze, we strive to create equitable growth and opportunities inside and outside the organization.
- Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran.
- When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.
- We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.