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About the Role
Milton Rents is seeking a reliable individual with good customer service skills to handle inbound sales activity and coordinate with internal departments to ensure customer requests are handled professionally and in a timely manner.
Responsibilities
- Greet and transact business with all walk-in traffic in the showroom
- Answer all incoming calls to initiate sales process or route to other departments
- Coordinate sales and rentals with outside sales, shop, and warehouse personnel
- Retain all rental contracts at the front counter until the equipment is returned
- Work to resolve any outstanding issues to the mutual satisfaction of the customer and the company
- Forward all referrals and leads to the appropriate Outside Sales Rep
- Generate activity reports as requested by management
- Obtain and update customer information as requested by management
Requirements
- A background check and drug test are required as part of our pre-employment process.
Skills
- Working knowledge of operating capabilities of Construction Rental Equipment
- Working knowledge of construction materials and their applications
- Excellent phone, written, and verbal communication skills
- Friendly and professional customer service skills and a desire to help
Experience Level
- 2 years of successful Inside Sales/Customer Service experience in equipment rental or a related industry
Education Level
- A high-school diploma or GED is required for this job
Salary/Compensations
- $18.00-$25.20 depending on experience
Benefits
- Paid Time Off + 8 company paid holidays
- Medical, Dental and Vision insurance options for Employee and Family
- Disability & Life Insurance Packages
- Competitive Retirement Plan
- Tuition Reimbursement – available to FT employees with 1 year+ of service
- Additional supplemental offerings and discount programs
- Employee Referral Program
About the Company
- Milton Rents offers challenging career opportunities, extensive training and employee development along with an opportunity to grow your career and thrive under our reputation for excellence.
- Whether you’re looking for a steady job with great benefits, or an exciting place to start your career and grow within the organization, Milton CAT can meet your needs!
- We offer excellent benefits and supply you with the tools you need to maximize your potential.
Equal Opportunity
- Milton CAT is an equal opportunity employer that values the strength diversity brings to the workplace.
- We encourage applications from individuals with disabilities, minorities, veterans, and women.
- Applicants receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, sexual orientation, gender identity, handicap, disability, veteran status, genetic data, or other legally protected status.
- We base all employment decisions to further this principle of equal employment opportunity.
- VEVRAA Federal Contractor.
- EEO/AA employer.
- Milton CAT is a Drug-Free workplace.