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About the Role

As a Solution Engineer, you will work with customers to improve their operational structures and delivery. This involves analyzing existing setups, designing and implementing solutions in Airtable, and building automations in Make to enhance effectiveness and scalability. The role is hands-on, client-facing, and focused on creating tangible operational improvements.

Responsibilities

• Analyzing existing customer processes, workflows and system setups
• Designing and implementing structured solutions in Airtable
• Building automations and integrations using Make
• Supporting the development of AI-enabled workflows and practical AI use cases where relevant
• Translating business needs into scalable systems and operational setups
• Advising customers on how to improve existing workflows, tools and ways of working
• Identifying optimization opportunities in current customer environments and turning them into concrete improvements
• Supporting customers during implementation and helping new structures and systems land successfully in practice
• Working confidently with customers to explain solutions, guide decisions and build trust
• Contributing to internal standards, scalable delivery approaches and better ways of building customer solutions

Requirements

• Experience with Airtable, Make and/or AI-related workflows
• Experience in solution engineering, implementation, process improvement or a related field is a strong advantage
• Strong communication and presentation skills
• Fluent German and English, both spoken and written
• A structured and practical way of working
• Customer orientation, initiative and a collaborative mindset
• Confidence in working directly with customers and guiding them through change
• The ability to identify inefficiencies and translate them into workable solutions
• Comfort with flexible team structures and fast-moving environments
• Willingness to travel occasionally and work on-site with customers when needed is a plus

Skills

• Airtable
• Make
• AI-enabled workflows
• Solution engineering
• Process improvement
• Communication
• Presentation

Location

• Remote
• Hybrid
• Berlin
• Hamburg
• Rotterdam
• Paris
• Stockholm

Work Type

• Remote
• Hybrid
• On-site

Benefits

• A role with real ownership and direct customer impact
• The opportunity to work on meaningful workflow, automation and operational improvement challenges
• A flexible setup, remote, hybrid or from one of our office locations
• A professional onboarding and strong on-the-job learning environment
• Regular coaching, feedback and development opportunities
• A team that combines high standards with a collaborative and down-to-earth way of working
• Room to bring in ideas, improve solutions and contribute beyond the core role
• A digital-first work culture with flexibility and trust
• High-quality equipment for both office and remote work

About the Company

• Kapaya helps organizations improve how work gets done by designing better operational structures, building connected systems and implementing workflows that are clear, practical and scalable.
• Kapaya is part of One Productivity Group, a pan-European group focused on improving how organizations operate.
• One Productivity Group is a fast-growing pan-European group focused on helping organizations improve the way they work.
• Across our brands, consulting, technology and execution come together to create better workflows, stronger collaboration and more scalable operations.
• We hire across Europe and work across multiple countries, including Germany, the Netherlands, Switzerland, France and Sweden.
• Our people work from offices in Berlin, Hamburg, Rotterdam, Paris and Stockholm, or fully remotely.
• There is a shared culture of ownership, curiosity and continuous improvement.
• New ideas are welcomed, people are trusted to take responsibility, and development is taken seriously.
• At One Productivity Group, we feel good about being ourselves.
• We have full confidence in our solutions, our expertise and our team.
• We are open-minded and celebrate new ideas, thoughts, methods and technologies.
• As a rapidly growing company, we look for motivated colleagues who are passionate about bringing their know-how to the team and who want to expand their own wealth of experience.
• We foster a culture of learning and growth, embrace change and connect well with people who also thrive in a dynamic work environment.