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About the Role
Samba is seeking a Junior Programmatic Account Manager to support its EMEA client base. This role involves client servicing, media planning, campaign management, and technical support, requiring a strategic and solutions-oriented professional with programmatic advertising experience.
Responsibilities
- Support day-to-day account management for EMEA clients, including media agencies, advertisers, and platform partners.
- Assist with client onboarding and platform training on Semasio’s Semantic Targeting Platform and broader programmatic tools.
- Help manage campaign setup, delivery monitoring, and basic optimization, escalating issues and recommendations as appropriate.
- Provide first-line support for client questions and technical issues via the internal ticketing system, collaborating with Product and Engineering.
- Review campaign briefs and assist in recommending targeting strategies and building standard segments.
- Monitor campaign performance and delivery, flagging risks, underdelivery, or optimization opportunities.
- Prepare regular reports, performance summaries, and insights for client check-ins and reviews.
- Maintain accurate account documentation, notes, and internal trackers.
- Support senior team members in client meetings, QBRs, and internal planning sessions.
- Stay up-to-date on programmatic trends, Samba TV products, and contextual targeting best practices.
- Collaborate with internal teams to ensure a positive client experience and smooth campaign execution.
Requirements
- 1 to 2+ years of experience in account management, customer success, campaign operations, or a similar role within ad tech, digital media, or programmatic advertising.
- Basic understanding of programmatic advertising concepts, including DSPs, SSPs, and digital campaign workflows.
- Some hands-on experience supporting campaign setup, monitoring, or reporting is preferred.
- Strong written and verbal communication skills, with confidence engaging with clients via email and calls.
- Detail-oriented with strong organizational skills and the ability to manage multiple tasks simultaneously.
- Analytical mindset with an interest in campaign performance and data-driven decision-making.
- Eagerness to learn technical platforms and grow expertise in programmatic and contextual advertising.
- Collaborative team player with a proactive and positive attitude.
Skills
- Programmatic advertising
- Client servicing
- Media planning
- Campaign management
- Technical support
- DSPs
- SSPs
- Digital campaign workflows
- Campaign setup
- Campaign monitoring
- Campaign reporting
- Communication skills
- Organizational skills
- Analytical skills
- Contextual advertising
Experience Level
- Junior
About the Company
- Samba is a media intelligence company that provides data on what the world is watching, reading, and thinking about in real-time, across every screen. Their data, gathered with consent from over a billion people, offers a comprehensive picture of consumer attention used by major brands for decision-making. They consider it a culturally relevant and interesting data asset.
- Samba may collect personal information directly from you, as a job applicant. Samba may also receive personal information from third parties, for example, in connection with a background, employment or reference check, in accordance with the applicable law. For further details, please see Samba's Applicant Privacy Policy. For residents of the EU, Samba Inc. is the data controller.
Equal Opportunity
- Samba is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We strive to empower connection with one another, reflect the communities we serve, and tackle meaningful projects that make a real impact.