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About the Role

We are seeking an organised and proactive Traffic Manager to ensure the efficient operation of our creative studio. This role involves managing the day-to-day flow of work, optimising resource allocation, and ensuring creative teams have the necessary support to deliver exceptional work.

Responsibilities

• Manage the day-to-day view of creative resource across the Studio, ensuring work is correctly booked.
• Monitor workload changes and proactively reallocate resources when priorities shift.
• Suggest appropriate teams for new briefs based on availability and skillset.
• Identify upcoming capacity and ensure available time is utilised effectively.
• Alert teams to the following day's resource bookings and highlight any gaps, clashes, or potential issues.
• Verify that briefs are complete, approved, and ready before work commences.
• Follow up with project owners for missing information or unclear timelines.
• Set up projects within Kantata, our resource management system.
• Act as project manager for internal projects from briefing to completion.
• Collaborate with Producers, Client Services, and Creative Leads to balance priorities across multiple accounts.
• Escalate resource risks, bottlenecks, and scheduling conflicts early, proposing solutions.
• Support continuous improvements to resource management processes and ways of working.
• Produce regular resource reports and highlight utilisation trends.

Requirements

• Experience in a Traffic Manager, Resource Manager, Studio Coordinator, or Project Coordinator role within a creative agency or similar environment.
• Understanding of agency production workflows across creative, design, motion, and social teams.
• Excellent organisational skills with exceptional attention to detail.
• Strong communication skills and confidence working with multiple teams and stakeholders.
• Ability to manage competing priorities in a fast-paced environment.
• Comfortable making day-to-day resourcing decisions, collaborating on timelines/feasibility, and adapting quickly to changing priorities.
• Strong problem-solving skills and a proactive approach.
• Confidence working with spreadsheets and project management systems.
• Experience coordinating multiple projects simultaneously.
• Calm, collaborative, and solution-focused under pressure.

Skills

• Traffic management
• Resource management
• Project coordination
• Organisational skills
• Attention to detail
• Communication skills
• Stakeholder management
• Prioritisation
• Problem-solving
• Spreadsheet proficiency
• Project management systems
• Kantata (or similar)
• Reporting
• Process improvement

Location

• London, UK

Work Type

• Hybrid

Experience Level

• Mid-level

Benefits

• Private Healthcare & Life Insurance
• 25 Days+ Holiday
• Team Mini breaks in the UK and abroad
• Regular Socials

About the Company

• We are a social and content agency led by talent and fuelled by technology, building an integrated, digital-first offering since 2008.
• We combine content excellence with channel best practice to drive meaningful performance for our clients across international markets.
• We are a values-driven agency where people are our power, recognised in Campaign's Best Places to Work for over 8 years running.
• Our culture is Open, Engaged & Inspirational.