Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

Lead the Accounts Payable Overhead function for Flight Centre Travel Group's European Finance operations, overseeing invoice management, payment processing, supplier relations, and reconciliations. This role involves managing and governing an offshore delivery partner, ensuring accuracy, compliance, and continuous improvement.

Responsibilities

• Lead and manage the Accounts Payable Overhead function across European brands and entities.
• Act as the primary governance and escalation point for the offshore delivery partner, Cognizant.
• Monitor and manage SLAs, KPIs, quality standards, and turnaround times.
• Ensure accurate end-to-end invoice management, including review, coding, verification, and authorisation.
• Oversee Mid-Month and End of Month payment processing across electronic transfers, BACS, wire transfers, and credit cards.
• Maintain supplier and vendor relationships, resolving disputes and ensuring accurate vendor records.
• Consolidate and analyse European-wide Overhead supplier balances within the Creditors Control Account.
• Reconcile supplier and bank accounts and oversee month-end closing activities.
• Support the Global Expense Team with expense claim setup, escalations, and queries.
• Drive process improvements, automation opportunities, and operational efficiencies.
• Conduct governance meetings, performance reviews, and knowledge transfer initiatives with the offshore team.
• Support external audit requirements related to Overhead AP activities.
• Build strong relationships across finance and non-finance stakeholders throughout Europe.
• Lead, coach, and support the development of offshore team members.
• Contribute to a safe, inclusive, and accessible work environment where all Flighties feel welcomed, respected, and supported to thrive.

Requirements

• Proven experience leading or managing an offshore or outsourced finance delivery team, ideally within accounts payable.
• Strong Accounts Payable experience including invoice processing, payment runs, and supplier reconciliations.
• Experience operating in multi-currency and multi-entity environments.
• Demonstrated experience governing third-party or offshore service providers against SLAs and KPIs.
• Strong stakeholder management and escalation management experience.
• Excellent written and verbal communication skills.
• Strong attention to detail and commitment to financial accuracy.
• Experience with Dynamics 365 (D365) or similar ERP platforms advantageous.
• Experience in process documentation, controls, and continuous improvement initiatives.
• Strong leadership, decision-making, and problem-solving capabilities.

Skills

• Accounts Payable
• Invoice Processing
• Payment Processing
• Supplier Management
• Reconciliation
• Month-end Closing
• Stakeholder Management
• Escalation Management
• Process Improvement
• Automation
• Financial Accuracy
• Leadership
• Decision-making
• Problem-solving

Location

• Europe

Work Type

• Onsite

Experience Level

• Management
• Leadership

Education Level

• Part-qualified or fully qualified accountant (CIMA, ACCA, or equivalent) preferred.
• Degree in Finance, Accounting, or Business desirable.

About the Company

• Flight Centre Travel Group's promise is to provide an environment with equality of respect, dignity and opportunity for all our employees.
• We value an inclusive and supportive workplace which reflects the diversity of our society.

Equal Opportunity

• We welcome accommodation requests to help make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at RecruitmentUK@flightcentre.co.uk.