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About the Role

The Brand Operations Associate will provide operational, analytical, and administrative support for the management of LME-listed brands. This role involves supporting the end-to-end brand listing process, ensuring compliance, and engaging with producers and stakeholders for smooth operational delivery.

Responsibilities

• Administer and support brand applications from initial start-up to finalization, evaluating applications and providing feedback.
• Ensure ongoing compliance with LME brand listing requirements, including ISOs, Responsible Sourcing, LMEpassport, and chemical and physical specifications.
• Resolve and respond to warehousing and warranting issues related to LME-listed brands, coordinating with the Warehousing team.
• Process matters related to existing LME-listed brands, guiding producers through relevant processes.
• Support stakeholder engagement, review compliance submissions, and contribute to the development and maintenance of internal process materials.
• Contribute to the maintenance and monitoring of LMEpassport, LMEsword, and Salesforce.
• Support engagement with producers regarding LMEpassport submissions, including data review and validation.
• Monitor the LME Listed Sampler and Assayer and Tester lists.
• Take on responsibilities for new operational requirements as they develop.
• Be a proactive and positive member of the SPM team, representing the team at internal and external events.
• Maintain the cleanliness and orderliness of the team’s digital files and records on multiple internal databases.

Requirements

• To A level standard.
• A good understanding of the LME / financial services industry knowledge or experience in the metals industry is useful.

Skills

• Good communication skills to liaise at all levels, internally and externally.
• Professional demeanor with good manners, able to interact with significant internal and external stakeholders.
• Interest in learning new concepts, business areas, and skills.
• Excellent organizational skills.
• Good administrative skills.
• Ability to prioritize.
• Data management.
• Ability to follow and adhere to processes and procedures.
• Good IT skills – Microsoft Word, Excel, Powerpoint and Adobe.
• Analytical assessment and problem solving.
• Critical thinking.

Location

• UK-London

Work Type

• Permanent
• 40 Hour Week

Experience Level

• Associate

Education Level

• A level standard

About the Company

• The London Metal Exchange is the world centre for industrial metals trading.
• Most of the world’s non-ferrous metals business is conducted on the LME.
• The metals community uses the LME, a member of HKEX Group, as a venue to transfer or take on price risk, as a physical market of last resort and as the provider of transparent global reference prices.
• The Sustainability and Physical Markets team (“SPM”) is responsible for the strategy, delivery, and operation of the LME’s physical market and sustainability activity.
• This incorporates strategic development of physical ecosystem, commercialisation, sustainability, management of physical market relationships, operation of the LME’s physical network including warehousing, approved brands list, responsible sourcing, and operation of supporting systems and management of regulatory requirements including operational resilience.
• The SPM team is split into three closely linked sub-divisions: development and strategic activities, operational activities, or systems management.

Equal Opportunity

• The LME is committed to creating a diverse environment and is proud to be an equal opportunity employer.
• We welcome the unique contributions that you can bring in terms of education, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, colour, religion, disability, sexual orientation, and beliefs.
• We want every LME employee to feel our commitment to showing respect for all and encouraging open collaboration and communication.