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About the Role
We are seeking a proactive Concierge to join our dynamic team in London, focused on delivering outstanding customer service and making a positive impact on residents' daily lives.
Responsibilities
- Greet residents and visitors warmly and assist with queries and maintenance requests.
- Address issues promptly, including maintenance and emergencies, and escalate concerns as needed.
- Conduct security checks, including site walk-arounds, ID verification, and CCTV monitoring.
- Manage and record resident deliveries.
- Maintain the presentation of the concierge area and lobby.
- Perform safety checks, including H&S hazards, and assist with testing of fire safety systems.
- Provide local area advice and recommendations to residents.
Requirements
- A valid and in-date SIA License is required.
- Experience as a concierge is a plus, but a strong customer service or security background is equally valued.
- Excellent communication skills, both written and verbal.
- Health & safety qualifications are advantageous but not essential.
- A positive, can-do attitude, attention to detail, and the ability to handle responsibilities with care.
Skills
- Customer service
- Security
- Communication
- Problem-solving
- Health & Safety
Location
- Aldgate, London, E1
Work Type
- Full-time
- Shift work
Experience Level
- Not specified
Education Level
- Not specified
Salary/Compensations
- £28,500-£30,000
Benefits
- 24 Days Annual leave (Inclusive of Bank holidays)
- Cycle to Work Scheme
- MediCash
- SmartHealth – Online health services for you and your immediate family.
- Eye Care Vouchers
- Perkbox Rewards
- Company Social Events
- Pension Plan
About the Company
- Not specified
Equal Opportunity
- Not specified