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About the Role

This position plays a critical role in supporting global healthcare logistics operations, focusing on high-value and temperature-sensitive shipments. The role acts as a central coordination point between global operational teams, customers, and internal stakeholders, ensuring end-to-end shipment visibility, compliance, and operational excellence. It also supports key healthcare accounts and contributes to operational execution and commercial initiatives in a dynamic, fast-paced environment.

Responsibilities

Provide healthcare service sales and operational support for key accounts.
Coordinate and communicate centrally among the global operations team, customers, and internal/external stakeholders.
Monitor and manage the overall global operational end-to-end process.
Handle ad-hoc requests, provide rapid response, and execute dynamic solutions.
Manage pricing, invoicing, reporting, and third-party billing.
Ensure healthcare compliance and documentation management.
Address customer complaints and perform troubleshooting.

Requirements

Possess a Bachelor’s Degree in any discipline.
Have at least 5 years of experience in the logistics industry (freight forwarding) or equivalent knowledge.
Possess a strong understanding of forwarding processes, including import/export operations and overall logistics workflow.
Able to handle business matters and converse with overseas partners in English.
Demonstrate good problem-solving skills, a sales-oriented and highly motivated attitude, with strong selling and negotiation skills.
Exhibit positive thinking, accountability, and a customer-oriented approach.

Skills

Logistics
Freight Forwarding
Import/Export Operations
Process Management
Sales
Negotiation
Communication
Problem Solving
Customer Service

Location

Seoul, Korea

Work Type

Permanent
Full-time

Experience Level

5+ years

Education Level

Bachelor's Degree

About the Company

A Fortune Global 500 organization.
Known for its rewarding culture and talented teams.
A leader in the logistics industry.

Equal Opportunity

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.