Supplier Quality Engineer
ZF Foxconn Chassis Modules · East London, Eastern Cape, South Africa
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About the Role
ZF Foxconn (ZFFCN) is seeking talented individuals to shape the future of chassis systems. Join us to be part of something extraordinary.
Responsibilities
- Monitor, evaluate, and improve supplier quality performance using KPIs, supplier scorecards, PPM, complaints, audit results, and customer feedback.
- Lead supplier performance reviews, development activities, and continuous improvement initiatives.
- Analyze quality performance using statistical tools including SPC, Cpk, Cmk, and Six Sigma methodologies.
- Lead problem-solving and Root Cause Analysis activities utilizing tools such as 8D, 5 Why, Ishikawa (Fishbone), Pareto, and FMEA methodologies.
- Represent Supplier Quality during internal, supplier, and customer meetings and ensure proper follow-up on agreed actions.
- Initiate, manage, and close supplier quality complaints, claims, and corrective actions arising from incoming inspection, production, and customer concerns.
- Lead containment, sorting, rework, and disposition activities related to supplier non-conforming products.
- Review, approve, and monitor supplier 8D reports and verify the effectiveness of corrective actions.
- Coordinate defective material returns, replacement parts, and supplier recovery activities.
- Escalate significant supplier quality issues to management and relevant stakeholders where required.
- Manage incoming inspection activities and ensure compliance with approved inspection plans and standards.
- Develop and maintain inspection instructions, rework instructions, sorting instructions, and Quality Alerts.
- Ensure appropriate control, segregation, and disposition of non-conforming products and materials.
- Review and approve Packaging Data Sheets (PDS) and packaging specifications.
- Ensure packaging solutions meet customer, logistics, quality, and production requirements.
- Coordinate packaging approvals and changes associated with new projects, engineering changes, and supplier changes.
- Develop and execute annual supplier audit plans.
- Conduct and manage Product, Process, Requalification, System, and VDA 6.3 audits as applicable.
- Conduct Process Series Reviews (PZS) and supplier process assessments.
- Verify implementation and effectiveness of corrective actions resulting from audits.
- Conduct supplier site visits to support supplier development, quality concerns, capacity reviews, and new projects.
- Manage supplier quality deliverables for new projects through applicable customer and company systems, including Mercedes-Benz START.
- Manage PPAP submissions and customer approvals through systems such as PIA for new products, engineering changes, supplier changes, and process changes.
- Coordinate ISIR, EMPB, PSW, and PPAP documentation and approvals.
- Review and manage supplier product and process changes, ensuring all quality requirements and customer approvals are obtained prior to implementation.
- Maintain and update quality documentation including PFMEA, Control Plans, Inspection Plans, and related documents affected by changes.
- Maintain SAP Quality Management (QM) activities including Supplier Complaints (X2), Inspection Plans, Quality Master Data, Usage Decisions, Cost Recovery, and Material Block/Release transactions.
- Maintain supplier quality records and documentation.
- Administer customer and company quality systems and portals including START, PIA, and other customer-specific applications.
- Maintain SQE-related documentation within the Quality Management System and Symbio platform.
- Ensure compliance with customer-specific requirements, company procedures, and ZF Production System (ZFPS) requirements.
- Prepare and maintain supplier performance reports, audit reports, 8D status reports, non-conformance reports, quality cost reports, and other management reports.
- Monitor supplier-related quality costs, scrap, rework, and defect trends.
- Support and participate in customer, internal, and third-party audits including IATF 16949, ISO 14001, ISO 45001, and VDA audits.
- Provide training, coaching, and technical support on supplier quality and non-conforming product processes.
- Comply with all Quality, Environmental, Health, and Safety Management System requirements.
- Promote a strong safety culture and actively participate in safety improvement initiatives.
- Perform all duties in accordance with company policies, customer requirements, and applicable standards.
Requirements
- Initiate corrective actions on non-conforming products and processes.
- Raise and manage supplier complaints and claims.
- Initiate containment, sorting, and rework activities.
- Reject incoming material that does not conform to requirements.
- Block and release material within approved procedures.
- Review and approve supplier corrective actions and 8D reports.
- Escalate supplier quality concerns where necessary.
- Recommend suspension of production activities where significant quality risks exist.
- Not authorized to modify or amend any process or procedures without approval of Senior.
- Commit the company contractually to suppliers or customers without delegated authority.
- Operate outside approved company procedures and authorization levels.
- Not authorized to disclose any product or data information that may result in transfer of specialized technology or negative impact on ZFFCN or Customer business/image.
- Exercise disciplinary authority unless formally delegated.
- In the absence of the Supplier Quality Engineer, responsibilities shall be undertaken by: Quality Manager or a suitably qualified delegate nominated by Management to ensure continuity of SQE activities.
Skills
- Supplier Quality Assurance & Performance Management
- Supplier Non-Conformance, Claims & Corrective Action Management
- Incoming Quality Control Management
- Supplier Audit Program Management
- Mercedes-Benz Project Management (START Portal)
- PPAP & Change Management (PIA Portal)
- SAP Quality Management Administration
- Packaging Quality Management (PDS review)
- Reporting & Quality Cost Management
- Quality Management System Compliance to Symbio
- Health, Safety & Environmental Compliance
- IATF 16949
- ISO 14001
- ISO 45001
- APQP
- PPAP
- FMEA
- SPC
- MSA
- ISIR
- PSW
- VDA 6.3
- 8D Methodology
- Six Sigma
- Root Cause Analysis
- Control Plans
- Process Series Audits to VDA 6.3
- Cpk and Cmk capability studies
- Interpret engineering drawings, specifications and standards
- SAP QM
- Microsoft Office
- START
- PIA
- Customer quality portals
- ZF quality systems
- Customer and supplier portals including START, PIA and other customer-specific systems
- Interpret technical drawings, specifications and standards
- Packaging Data Sheets (PDS) and logistics quality requirements
- ZF Production System (ZFPS)
- Leadership and facilitation skills
- Analytical and problem-solving ability
- Communication and interpersonal skills
- Organizational and planning skills
- High reliability and attention to detail
- Ability to work independently and in cross-functional teams
- Customer and supplier relationship management skills
- Fluent in English (written and verbal)
Location
- Onsite
Work Type
- Full-time
Experience Level
- 3-5 years
Education Level
- Degree/Diploma in Industrial Engineering, Mechanical Engineering, Quality Engineering, or related field, or equivalent engineering qualification.
About the Company
- ZF Foxconn (ZFFCN) is a company focused on shaping the future of chassis systems.