About the Role
We are looking for a Forward Deployed Engineer (FDE) to personally design, build, and ship technical solutions connecting Balance to strategic customers. This individual contributor role partners closely with revenue and product teams to deliver exceptional technical experiences throughout the customer lifecycle, splitting time between hands-on account work and broader technical motions like demos, proofs-of-concept, and technical discovery. The role is ideal for someone with strong technical depth and sharp business judgment, reporting directly to the VP of Revenue and serving as a key technical voice in shaping how Balance brings technical solutions to market.
Responsibilities
- Support strategic enterprise opportunities through technical discovery, solution design, and executive customer engagements.
- Own technical demos, solution design, and proof-of-concept initiatives.
- Ensure successful customer implementations and serve as the escalation point for complex technical challenges.
- Represent the voice of the customer by translating customer feedback into product and engineering priorities.
- Work directly with strategic accounts to solve their problems, personally designing, building, and shipping integrations and AI-agent workflows that connect Balance’s products into their systems.
Requirements
- 5+ years of experience in Solutions Engineering, Sales Engineering, Technical Consulting, or Solution Architecture.
- Bachelor’s degree in Computer Science, Software Engineering, Information Systems, Electrical Engineering, or a related technical field.
- Strong business judgment regarding deal economics and ROI, with the ability to discern when to build versus when to push back on scope.
- Sharp ability to identify the core of a customer’s problem and its context, and communicate it clearly to internal teams and external stakeholders.
- Hands-on ability to build and configure AI-agent-based workflows and integrations using modern coding and agent-orchestration tools.
- Experience supporting enterprise sales cycles and engaging with executive stakeholders.
Skills
- AI-agent-based workflows
- Agent-orchestration tools
- Integrations
- Technical discovery
- Solution design
- Executive customer engagements
- Technical demos
- Proof-of-concept initiatives
- Customer feedback translation
- Modern coding
Work Type
- Hybrid
Experience Level
- 5+ years
Education Level
- Bachelor’s degree in Computer Science, Software Engineering, Information Systems, Electrical Engineering, or a related technical field.
Salary/Compensations
- 120,000–150,000
Benefits
- Performance-based bonus
- Equity package
- Comprehensive medical, dental, and vision insurance
- Unlimited PTO and company holidays
About the Company
- Fast-growing fintech
