About the Role
The Arena Marketing Manager drives marketing excellence, digital capability, and commercial performance across the UK arena portfolio. This role ensures a data-driven marketing approach to maximize audience reach, ticket sales, on-site revenue, and new product launches, while acting as a center of expertise for arena marketing.
Responsibilities
- Lead marketing best practice across the arena portfolio, establishing consistent standards, tools, and processes.
- Coach and support venue marketing teams to enhance capability and performance.
- Drive digital marketing excellence, strengthening social media, CRM, paid media, SEO/SEM, website performance, and reporting frameworks.
- Optimize ticket sales performance by monitoring data, identifying underperforming events, and developing targeted marketing activity.
- Align marketing strategies closely with ticketing partners and strategy teams.
- Build and maintain strong relationships with promoters and their marketing teams for collaborative campaign planning.
- Maximize the impact of joint marketing investment.
- Support revenue growth and new product launches by developing marketing strategies.
- Increase on-site spend and promote premium hospitality offerings.
- Successfully launch new investments and guest experiences.
- Provide strategic stakeholder management and insight to operational leadership and senior marketing colleagues.
- Align priorities, share performance reporting, and drive continuous improvement across the arena estate.
Requirements
- Significant marketing experience within large-scale live entertainment, arenas, or major touring venue environments.
- Strong understanding of high-volume ticketing, on-sale campaigns, and marketing strategies for major touring artists and events.
- Proven experience building and influencing relationships with promoters and promoter marketing teams.
- Experience supporting premium hospitality, VIP products, and commercial revenue initiatives.
- Strong commercial awareness, with a clear understanding of how marketing drives ticket sales, audience growth, and on-site revenue.
- Experience working closely with ticketing partners to optimize platform performance, conversion, and insight-led decision-making.
Skills
- Strong digital marketing expertise across paid media, CRM, audience development, and data-led campaign optimization.
- Ability to analyze ticketing, sales, and marketing performance data to inform decision-making and improve commercial outcomes.
- Excellent stakeholder management skills, with the ability to influence senior leaders and work effectively across multiple venues and teams.
- Strong leadership, coaching, and communication skills, with the credibility to drive best practice and capability development across a network.
Location
- UK
Work Type
- Full-time
Experience Level
- Significant marketing experience
Benefits
- 25 Days Annual Leave
- Life Assurance
- 5% Pension Contribution
- Healthshield Cover
- Employee Assistance Programme
- Eye Care Support
- Cycle to Work Scheme
- Employee Referral Scheme
About the Company
- Legends Global is committed to leading the entertainment industry towards a greener, faster, and more innovative digital future.
- We aim to be an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers.
- Join us and make a significant impact from day one.
Equal Opportunity
- We are committed to active inclusion, diversity, and equal opportunities.
- This commitment begins with our recruitment and selection process.
- We welcome discussions about flexible working arrangements.
- If you need reasonable adjustments at any stage of our recruitment process, please let us know in your application.
- We are dedicated to providing a fair and transparent assessment process and will do our utmost to accommodate your needs.
