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About the Role
NEC Australia is seeking an experienced Product Solutions Engineer to provide technical leadership across our Public Safety solutions portfolio. Working closely with Product Managers, Engineering, Pre-Sales and customers, you'll help define product architecture, influence roadmaps, and deliver innovative solutions that support emergency services and critical response agencies across ANZ.
Responsibilities
- Act as the technical SME for NEC's Public Safety solutions.
- Define and maintain product and solution architecture standards.
- Develop technical collateral, design guides and demo environments.
- Support product roadmaps and non-functional requirements.
- Engage with customers to gather technical requirements and shape future solutions.
- Support workshops, solution demonstrations, proposals and bid responses.
Requirements
- 10+ years' experience across software, systems, infrastructure or solution engineering environments.
- Significant experience in Solution Architecture, Software Architecture or Senior Software Engineering roles.
- Experience providing technical leadership and influencing technology strategy.
- Strong understanding of SaaS platforms and product-based business models.
- Demonstrated ability to communicate complex technical concepts to both technical and non-technical stakeholders.
- Experience working within structured project environments and delivering to project milestones.
- Strong troubleshooting and problem-solving skills across applications and infrastructure.
- Experience with application integration technologies, APIs, SDKs, messaging technologies, scripting and automation.
- Experience with Microsoft Active Directory and Windows domain environments.
- Working knowledge of: Microsoft Windows Server platforms | Linux/Unix operating systems |MySQL and/or Microsoft SQL Server | Virtualisation platforms including VMware or Hyper-V
Skills
- Solution Architecture
- Software Architecture
- Senior Software Engineering
- SaaS platforms
- Product-based business models
- Application integration technologies
- APIs
- SDKs
- Messaging technologies
- Scripting
- Automation
- Microsoft Active Directory
- Windows domain environments
- Microsoft Windows Server platforms
- Linux/Unix operating systems
- MySQL
- Microsoft SQL Server
- Virtualisation platforms
- VMware
- Hyper-V
- Emergency Services systems
- Control Room systems
- Public Safety systems
- Computer Aided Dispatch (CAD)
- Critical communications
- Emergency response systems
- Radio technologies
- UHF/VHF
- PTToC
- P25
- PABX
- IP Telephony
- Contact Centre environments
Experience Level
- 10+ years' experience
Benefits
- Bonus & wellness days (after 6 months)
- 14 weeks paid parental leave
- Up to 4 paid volunteer days per year
- Discounts on health insurance, travel, entertainment & more
- Salary sacrificing options (car leasing, super, etc.)
- Employee Assistance Program – free, confidential support for you & your family
About the Company
- At NEC Australia, we're solving tomorrow's technology challenges today. Our solutions help emergency services, public safety agencies and critical responders make faster, smarter and more informed decisions when it matters most.
- At NEC, we're more than a technology company. We're a team of innovators helping build safer, smarter and more connected communities.