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About the Role

Join our talented team as Junior Network Engineer! We’re expanding and seeking a skilled Network Engineer with strong experience in network devices such as routers, switches, firewalls, access points, and IT infrastructure. You’ll enjoy a flexible, forward‑thinking environment, backed by a seasoned, supportive team that values initiative and delivers diverse, challenging work.

Responsibilities

• Assist in the configuration, maintenance, and monitoring of network devices (e.g., routers, switches, firewalls, access points).
• Support the setup, installation, and troubleshooting of IT infrastructure including Windows servers, Windows Workstations, Linux Server, Linux workstations.
• Perform Active Directory administration tasks.
• Application Support like Solarwinds, Symantec Endpoint Protection, Veeam Backup, SFTP servers etc.
• Document IT procedures, network diagrams, and troubleshooting guides.
• Work with senior IT staff to implement security measures and network improvements.
• Assist in patch management and regular software/hardware updates.
• Remediate vulnerabilities through patching and implementing security policies.
• Monitor network performance and escalate issues when necessary.
• Log, categorize, and resolve incidents in a timely manner; escalate as needed to higher-level support teams.
• Assist in identifying root causes of recurring incidents and contribute to implementing long-term solutions.
• Handle common service requests such as access provisioning, software installations, and equipment setups.
• Support the execution and documentation of IT changes, ensuring minimal disruption and proper approvals are in place.
• Maintain accurate records of incidents, problems, changes, and requests using ITSM tools (e.g., ServiceNow, Remedy).
• Create and update standard operating procedures, troubleshooting guides, and network diagrams.
• Assist with preparing reports on service metrics and system health.

Requirements

• Basic understanding of networking concepts (TCP/IP, DNS, DHCP, LAN/WAN).
• Familiarity with Microsoft Windows Server, Active Directory, RHEL Linux.
• Knowledge of hardware setup and basic troubleshooting techniques.
• Ability to follow standard procedures and contribute to documentation.
• Strong problem-solving and communication skills.
• Willingness to learn and take direction from senior team members.

Skills

• Network devices (routers, switches, firewalls, access points)
• IT infrastructure
• Windows servers
• Windows Workstations
• Linux Server
• Linux workstations
• Active Directory administration
• Solarwinds
• Symantec Endpoint Protection
• Veeam Backup
• SFTP servers
• IT procedures documentation
• Network diagrams
• Troubleshooting guides
• Security measures implementation
• Patch management
• Software/hardware updates
• Vulnerability remediation
• Security policies implementation
• Network performance monitoring
• Incident Management
• Problem Management
• Service Request Fulfillment
• Change Management
• ITSM tools (ServiceNow, Remedy)
• TCP/IP
• DNS
• DHCP
• LAN/WAN

Experience Level

• Junior

Salary/Compensations

• Highly competitive daily rate

Benefits

• Flat, non-hierarchical structure
• Highly experienced, supportive team

Equal Opportunity

• Full Australian working rights are mandatory for consideration. Only shortlisted applicants will be contacted.