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About the Role

This position supports investor relationship management and client servicing activities for institutional investors in Australia, working closely with senior Relationship Managers to ensure a high-quality client experience.

Responsibilities

• Provide support to the Australia Relationship Management team across investor relationship management and client servicing activities
• Coordinate investor requests, due diligence questionnaires (DDQs), requests for proposals (RFPs), data requests, and other client deliverables
• Maintain Salesforce and other CRM systems, including investor records, pipeline updates, meeting activity, and reporting
• Participate in client meetings, prepare meeting materials, document key discussion points, and coordinate follow-up actions
• Support senior Relationship Managers by responding to investor inquiries and coordinating information requests with internal stakeholders
• Partner with investment professionals, product managers, Investor Operations, Legal and Compliance teams to support investor servicing and relationship management activities
• Assist with post-investment servicing activities, including investor reporting requests, portfolio inquiries, and ongoing client communications
• Conduct market, investor, and industry research to support business development and relationship management initiatives
• Assist with investor events, roadshows, meeting logistics, and other projects as required

Requirements

• Bachelor's degree in Finance, Accounting, Economics, Business, or a related discipline
• Minimum 5 years of experience in asset management, private markets, investor relations, institutional client servicing, investment banking, or a related financial services environment
• Understanding of alternative investments and institutional investor markets preferred
• Strong analytical, organizational, and problem-solving skills
• Excellent written and verbal communication skills with strong attention to detail
• Ability to manage multiple priorities and deliver high-quality work in a fast-paced environment
• Strong interpersonal skills and ability to build relationships with internal and external stakeholders
• Proficiency in Microsoft Office applications; Salesforce or CRM experience preferred
• Self-motivated, proactive, and team-oriented with a strong work ethic

Skills

• Salesforce
• CRM
• Microsoft Office

Location

• Australia

Work Type

• Full-time

Experience Level

• Minimum 5 years of experience

Education Level

• Bachelor's degree

About the Company

• Over the last 20 years, Ares’ success has been driven by our people and our culture.
• Our team is guided by our core values – Collaborative, Responsible, Entrepreneurial, Self-Aware, Trustworthy – and our purpose to be a catalyst for shared prosperity and a better future.
• Through our recruitment, career development and employee-focused programming, we are committed to fostering a welcoming and inclusive work environment where high-performance talent of diverse backgrounds, experiences, and perspectives can build careers within this exciting and growing industry.