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About the Role

The Care Partner is a support care provider who functions under the direction of the Registered Nurse, focusing on promoting a positive patient experience by assisting with daily living activities and comfort measures. They partner with the healthcare team to provide excellent patient care and may perform advanced technical skills as needed.

Responsibilities

• Assist with daily living activities and comfort measures.
• Perform basic patient care functions such as ADLs, ambulation, and vital signs.
• Perform approved advanced technical skills such as phlebotomy, simple treatments, dressing changes, oral suctioning, and discontinuing Foley catheters.
• Perform clerical functions including data retrieval, maintaining unit supplies, and transporting supplies/patient medications.
• Work in a fast-paced environment requiring multi-tasking and effective communication.
• Perform under stressful conditions with a compassionate, respectful, and service mindset.
• Take direction from a variety of care providers.
• Partner with the healthcare team, patient, and family to provide excellent patient experience.
• Support an environment of healing or wellness for patients.
• Address patient needs and follow the plan of care as assigned.
• Engage the patient and family in compliance with the treatment plan.
• Contribute to the plan of care or treatment based on assigned tasks and patient/family input.
• Implement all safety interventions to minimize risk.
• Protect patient rights and dignity.
• Maintain confidentiality adhering to HIPAA regulations.
• Participate in hourly patient rounding.
• Answer telephone and call lights promptly and professionally.
• Resolve patient concerns or escalate to the charge nurse.
• Proactively offer assistance and comfort measures to patients and families.
• Present self in a positive and professional manner.
• Provide patient care needs (e.g., hygiene, nutrition, elimination, physical comfort measures).
• Provide additional advanced skills based on unit specific requirements (e.g., phlebotomy, EKG, removal of foley catheters and removal of IVs).
• Assist RN and other members of the health care team with care delivery as assigned.
• Assist in direct patient admission.
• Monitor data entry for key patient safety information.
• Participate in charge reconciliation.
• Perform audits as requested.
• Support initiatives of the Health care team.
• Participate in unit performance improvement initiatives.
• Support professional nursing practice.
• Transport unit supplies, patient care supplies, medications and equipment as assigned.
• Practice accountability.
• Use effective written and oral communication skills with patients, staff, physicians, family and visitors.
• Use safety communication techniques.
• Communicate completion of assignment/duties to RN or Charge Nurse.
• Document completion of patient care in EMR.
• Communicate patient care concerns/problems/emergencies to the RN or Charge Nurse in a timely manner.
• Use positive and respectful communication with all members of the healthcare team, patients and families.
• Maintain equipment (e.g., blood pressure machines, glucometers, and other patient care equipment).
• Sequester, tag, and report malfunctioning devices to appropriate personnel.
• Communicate with patient and update white boards with information.
• Maintain and act as unit expert regarding patient care documentation tools related to their role in the event of downtime.
• Provide a safe environment for the provision of patient care.
• Consistent use of proper hand hygiene.
• Keep patient rooms and unit areas clean and free of clutter.
• Follow appropriate PPE/Infection control policies.
• Reinforce the importance of universal precautions with patient and patients family.
• Utilize proper body mechanics, patient safe handling devices, and additional assistive devices.
• Perform environment of care rounds.
• Comply with all Wellstar Health System policies, standards of work, and code of conduct.

Requirements

• Must be able to work in a fast-paced environment which requires multi-tasking and effective communication with the Registered Nurse and ancillary team.
• Must be able to perform under stressful conditions with a compassionate, respectful and service mindset.
• Must be able to take direction from a variety of care providers.
• Must be organized with excellent communication skills.
• Wellstar minimum age of hire is 16.

Skills

• Ability to follow detailed directions.
• Strong interpersonal skills.
• Clear verbal and written communication, specifically ability to document.
• Ability to work individually and as part of a team.
• AIDET (Acknowledge, Introduce, Duration, Explain, Thank you).
• ARRC (Ask a question, Request a change, Voice a concern, Use chain of command when necessary).

Location

• Day (United States of America)

Work Type

• Full-time

Experience Level

• N/A

Education Level

• Rising Senior in Good Standing Other / Related Field
• High School Diploma / GED

Benefits

• Support to do more meaningful work
• Rewarding life

About the Company

• At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve.
• We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.
• Connect with the most integrated health system in Georgia, and start a future that gives you more.