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About the Role

Villamar Law Group is seeking a motivated, professional, dependable, and bilingual (English/Spanish) Intake Paralegal to build a long-term career. We are committed to training the right candidate who is eager to learn, takes pride in their work, and thrives in a fast-paced environment. This role is crucial for ensuring clients receive exceptional service from the moment they retain our firm.

Responsibilities

• Handle a heavy volume of client communication via telephone, email, text message, and in person.
• Conduct client intakes and maintain strong client relationships.
• Prepare and file Workers' Compensation forms (C-3, C-3.3, RFA-1, OC-400, OC-400.1, and other routine filings).
• Review files to ensure timely case progression.
• Monitor case status and identify outstanding issues.
• Obtain medical records, including hospital records.
• Communicate with insurance adjusters, medical providers, and referral sources.
• Draft routine correspondence.
• Assist attorneys with case management and administrative tasks.
• Maintain accurate and organized electronic files.
• Supervise and train an assigned assistant once established in the role.

Requirements

• Bachelor's Degree required; official transcript must be brought to the interview.
• Fluency in both English and Spanish.
• Workers' Compensation experience preferred, but not required.
• Experience with case management software is a plus.
• Excellent verbal and written communication skills.
• Outstanding customer service and professional telephone etiquette.
• Strong organizational and time-management skills.
• Ability to multitask and prioritize effectively.
• Ability to work efficiently in a fast-paced environment.
• Strong attention to detail.
• Reliable, punctual, and dependable.
• Positive attitude and willingness to go above and beyond for clients and team.
• Takes ownership of their work.
• Learns quickly and welcomes constructive feedback.
• Works well independently and as part of a team.
• Maintains professionalism under pressure.
• Committed to providing outstanding service to injured workers.

Skills

• Bilingual (English/Spanish)
• Client communication
• Client intake
• Workers' Compensation forms preparation
• Case management
• Medical record retrieval
• Correspondence drafting
• File management
• Supervision
• Training
• Customer service
• Telephone etiquette
• Organization
• Time management
• Multitasking
• Prioritization
• Attention to detail

Location

• Long Island office

Work Type

• Full-time
• In-person

Experience Level

• Commensurate with experience

Education Level

• Bachelor's Degree

Salary/Compensations

• Competitive salary
• Commensurate with experience

Benefits

• 401(k)
• Bonus based on performance
• Company parties
• Health insurance
• Paid time off
• Vision insurance

About the Company

• Villamar Law Group is a fast-growing, client-focused Workers' Compensation law firm with offices in Queens and Long Island.
• We invest in our employees, providing the training, systems, and support necessary for team members to succeed and grow professionally.
• We value professionalism, accountability, teamwork, and exceptional client service.