Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

Join our Credit Operations team as an Accounts Receivable Support Coordinator. This role is the central point of contact for our Accounts Receivable Hub, ensuring inbound enquiries are managed efficiently and supporting the Collections team by coordinating requests, resolving queries, and maintaining exceptional service.

Responsibilities

• Monitor and manage all incoming requests via the AR Hub (MS Teams), with primary focus on order release requests
• Review held orders and determine appropriate action based on customer credit status
• Release orders where appropriate in line with credit policy and delegated authority
• Clearly communicate rationale to internal stakeholders when orders cannot be released
• Ensure consistent application of credit principles when assessing order holds
• Act as first point of assessment for credit-related order holds and escalate complex cases to Credit Services Team Leader or Group Credit Manager as required
• Provide secondary support to Credit Services functions during periods of low AR Hub activity
• Identify recurring causes of order holds and escalate opportunities for process improvement or systemic fixes
• Manage and maintain group credit inboxes, ensuring all queries are reviewed, actioned, or appropriately allocated within required timeframes

Requirements

• 1 year + experience in Accounts Receivable, Credit, Finance Administration or a similar role
• Understanding of customer accounts and the ability to interpret account information
• Familiar with Microsoft Suite
• Strong communication skills with the ability to build positive relationships across the business
• Excellent organisational skills and the ability to manage competing priorities
• A proactive approach with the initiative to solve problems and follow tasks through to completion
• The ability to remain calm and productive in a fast-paced environment
• A positive attitude and willingness to contribute to a supportive, team-first culture
• May be required to complete an online assessment, pre-employment medical & a national criminal history check

Skills

• Experience using multiple ERP systems such as SAP, Pronto or EXO (or similar) will be highly regarded

Location

• Arndell Park, NSW

Work Type

• Full-time
• Flexible working arrangements

Experience Level

• 1 year + experience

Salary/Compensations

• Competitive salary + Profit Share Scheme

Benefits

• Certified as a Great Place to Work®!
• Great company culture & high employee engagement
• Feel like a Business Owner – Make Your Mark!
• Dynamic & Supportive Management & Team
• Employee Recognition Platform - ELEVATE
• WHEREFIT discounts
• Employee Assistance Program - UPRISE
• Career advancement, training & development programs

About the Company

• With a combination of industry leading products and services, and a motivated and skilled team, Jaybro Group sets the standard in the infrastructure industry.
• Our commitment to employee development has resulted in a positive and inclusive workplace culture, leading to recognition as a Great Place to Work five years running and ranking #5 in Australia’s Best Workplace List 2024 (in the medium category).
• We move fast, think big, and keep it simple.

Equal Opportunity

• Jaybro is an equal opportunity employer. We celebrate diversity and are are committed to creating an inclusive environment for all employees.