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About the Role
This 6-month FTC opportunity is for a Manager, GPT Space&Co to oversee all operational requirements for the Space&Co venue at Darling Park. The role is driven by a clear vision to position GPT Space&Co as Australia's premier flexible workspace provider, focusing on elevating the brand and member experience.
Responsibilities
- Serve as the welcoming face and primary point of contact for all members and guests, responding promptly to enquiries and requests.
- Manage external meeting room and workshop bookings, ensuring seamless day-of execution and identifying upsell opportunities.
- Strengthen member loyalty through proactive engagement and creative initiatives.
- Oversee the full customer journey from onboarding to renewal, maintaining accurate records.
- Coordinate and manage venue maintenance in collaboration with the building management team.
- Manage venue billing and contribute to financial performance and cost management.
Requirements
- Proven front-of-house experience, ideally from the service, hospitality, or events industries.
- Ability to build genuine relationships and work proactively and autonomously.
- Natural communicator, confident, able to prioritize and deliver outstanding customer outcomes.
- Ability to build rapport quickly with stakeholders.
- Solutions-focused mindset.
- Exceptional attention to detail.
- Strong organizational and time management skills.
Skills
- Customer experience
- Facilities management
- Customer interactions
- Customer activations
- Front-of-house
- Relationship building
- Communication
- Prioritization
- Stakeholder management
- Problem-solving
- Attention to detail
- Organization
- Time management
Location
- Darling Park
Work Type
- Full-time
- Contract
Experience Level
- Manager
Benefits
- Flexible working arrangements
- Generous leave options
- Market-leading parental leave benefits (22 weeks paid leave for either carer)
- Childcare allowance upon return to work
- Dedicated Learning & Development support
- Comprehensive Wellbeing programs
- Market-leading policies and support tailored to diverse needs
- Peer recognition awards
- Generous Employee Referral Program
About the Company
- One of Australia’s largest property groups, managing $35 billion worth of assets.
- Focuses on sustainable returns by prioritizing customer experience and doing good.
- Drives positive impact for people, place, and planet through innovation and new ideas.
- Creates an employee experience that prioritizes wellbeing, flexibility, and opportunity.
Equal Opportunity
- GPT offers an inclusive workplace culture and embraces people with diverse perspectives, skills and backgrounds.
- Welcome applications from First Nations candidates, members of the LGBTQIA+ community, people living with disability and people of diverse ages, cultures and backgrounds.