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About the Role

As Senior Manager, Business Controls and Monitoring, you will strengthen risk management, controls monitoring, and risk culture across Retail Bank and Everyday Banking. You will partner with stakeholders to ensure operations align with Westpac's risk frameworks, policies, regulatory obligations, and risk appetite. This role involves strategic risk analysis, identifying improvement opportunities, monitoring risks, and acting as a trusted risk advisor.

Responsibilities

Perform deep dives and thematic reviews to identify risks and control gaps, and socialize findings with business and risk stakeholders.
Provide expert advice on the identification, assessment, and management of risk and control issues.
Partner with stakeholders across business, Risk, and Compliance functions to influence outcomes and strengthen risk management practices.
Support stronger decision-making through quality risk reporting, records, and insights.
Build risk awareness and capability by coaching and supporting business teams.

Requirements

Experience in risk management, business controls, compliance, assurance, or a related control environment, with a strong understanding of risk frameworks, policies, and controls.
Experience supporting activities such as deep dives, root cause analysis, incident assessments, thematic reviews, or read-across exercises to identify risks and opportunities for improvement.
Strong stakeholder engagement and communication skills, with the ability to influence, challenge, and translate complex risk matters into clear, actionable insights.
A strategic and continuous improvement mindset, with the ability to work autonomously, simplify processes, and drive better outcomes across a complex business environment.
Experience in banking, insurance, superannuation, consulting, or another large and complex environment is highly regarded.
An ability to leverage data, insights, and tools such as Power BI to enhance reporting, visualization, and decision-making is a significant advantage.

Skills

Risk management
Business controls
Compliance
Assurance
Risk frameworks
Risk policies
Risk controls
Stakeholder engagement
Communication
Strategic thinking
Continuous improvement
Data analysis
Power BI

Location

Sydney, NSW, AU

Work Type

Permanent
Full-time
Hybrid

Experience Level

Senior Manager

Benefits

Special offers on banking products
Discounts from top brands
Generous employee-only mortgage rates
Flexible work arrangements
Variety of leave options including Culture, Lifestyle and Wellbeing leave
Tailored learning and development opportunities
Opportunities to give back to the Community through volunteering initiatives

About the Company

Obsessed with becoming our customers' #1 banking partner for life.
Committed to making Westpac the best place to work in the country.

Equal Opportunity

We’re all about creating a supportive and inclusive community.
We welcome everyone – no matter your age, gender, background, or abilities.
We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.
If you need any adjustments during the recruitment process, you can find more information and contact details on our FAQs and how to contact us page.