About the Role
The New York Public Library is seeking a Seasonal Temporary Part-Time Retail Associate to serve as the face and personality of The Library Shop. This role requires enthusiasm, product knowledge, and customer engagement, with a focus on efficient customer service. The ideal candidate will be helpful, resourceful, curious, and welcoming, finding satisfaction in assisting customers with diverse needs and maintaining the shop's presentation.
Responsibilities
- Engage customers with enthusiasm and product knowledge
- Communicate effectively with customers and management
- Utilize a POS retail system with speed, efficiency, and courtesy
- Maintain inventory and restock displays
- Operate independently
- Perform other related duties as assigned
Requirements
- Two plus years of sales experience, preferably in a busy museum/book/lifestyle shop
- Operate the register and POS system as required
- One year minimum in a retail environment handling cash
- Proven ability to work effectively and quickly in a hectic, fast-paced environment
- Experience working collaboratively within a team
- Excellent communication skills with a wide range of customers
- Demonstrated reliability and flexibility
- Able to scan a room for product placement and traffic patterns
- Must be available on Saturdays
- Flexible schedule preferred
Skills
- Cash handling skills
- Excellent interpersonal, oral and written communication skills
- Quick study; able to absorb information quickly and clearly
- High energy
- Thrives in a hectic environment
Location
- Stephen A. Schwarzman Building
Work Type
- Seasonal
- Part Time
Experience Level
- Two plus years of sales experience
- One year minimum in retail environment
Education Level
- High School Diploma minimum
Salary/Compensations
- $18.40 / hour
About the Company
- The New York Public Library is the nation’s most extensive public library system.
- The Library shop serves hundreds of thousands of visitors a year with a collection of bookish items and books.
- All team members are expected and encouraged to embody the NYPL Core Values: Be Helpful to patrons and colleagues, Be Resourceful in solving problems, Be Curious in all aspects of your work, Be Welcoming and Inclusive.
