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About the Role

The Lighthouse is seeking a Vice President of Operations to build the operating engine behind its vision of serving the Creator Generation. This role involves translating ambitious ideas into operational excellence, leading strategy, systems, and teams across all campuses, and ensuring growth without losing the company's unique character. The VP will partner with the CEO to shape company strategy, improve commercial performance, and build infrastructure for global scale, overseeing areas from hospitality to finance and technology.

Responsibilities

Lead operational performance across every Lighthouse campus, creating consistency while preserving the unique character of each location.
Partner closely with the CEO to execute company strategy, scale the business, and unlock new commercial opportunities.
Build the operating systems, playbooks, and processes that support both today's business and future global expansion.
Lead and develop General Managers, creating a culture of ownership, hospitality, accountability, and commercial thinking.
Drive operational excellence across memberships, events, partnerships, hospitality, studio productions, food & beverage, content, and emerging revenue streams.
Partner with business leaders to improve financial performance through forecasting, KPI reporting, operational planning, and data-driven decision-making.
Provide executive leadership across Finance, HR & People, Technology, Facilities, Business Operations, Hospitality, Vendor Management, and Compliance.
Evaluate and implement technology, systems, and workflows that improve efficiency while enhancing the member experience.
Build repeatable operating models that allow The Lighthouse to expand without sacrificing creativity, culture, or hospitality.
Serve as a key member of the executive leadership team, helping solve complex business challenges, shape long-term strategy, and guide the company's next stage of growth.
Travel regularly across existing and future Lighthouse locations, partnering with campus leadership, supporting new openings, and ensuring every location delivers a consistently exceptional member experience.

Requirements

10+ years of leadership experience scaling complex, multi-disciplinary businesses.
Experience leading large cross-functional teams across operations, hospitality, finance, people, or commercial functions.
A proven ability to build systems, processes, and operational infrastructure inside fast-growing, entrepreneurial organizations.
Strong commercial acumen with experience improving revenue, profitability, operational performance, and customer experience simultaneously.
Experience partnering directly with CEOs or executive leadership teams to shape business strategy and organizational growth.
Exceptional leadership skills with a track record of coaching senior leaders and building high-performing teams.
Confidence making decisions in fast-moving environments where ambiguity is the norm.
A balance of strategic thinking and hands-on execution—you enjoy building businesses, not simply managing them.
A passion for hospitality, creativity, and building experiences that people genuinely love.
Experience within hospitality, premium consumer brands, media, entertainment, creative industries, experiential businesses, or other high-growth environments is highly valued.

Location

Greenpoint, Brooklyn, NY
Venice Beach, CA

Experience Level

10+ years of leadership experience

Benefits

Flexible benefits
Collaborative work environments and experiences
Medical, Dental, Vision
PTO + Sick Time + Paid Holidays
HSA, FSA, and Commuter + Parking Benefits
Company Paid Life & Disability Insurance
Voluntary Life Insurance Policy
Voluntary Hospital and Critical Illness Insurance
Employee Assistance Program
401k with Employer Matching. No Vesting Period.
Monthly Work from Home Stipend
Yearly Professional Development Stipend

About the Company

The Lighthouse is a first-of-its-kind campus for creators and their teams, with locations in Venice, CA, and Brooklyn, NY.
We are a studio system and creative playground designed for creators to Learn, Make, and Belong—creating a more frictionless path from idea to production to publication.
Our mission is to assemble and inspire the Creator Generation, helping creators build sustainable careers while shaping what's next for the Creator Industry.
The Lighthouse exists to serve the Creator Generation, bringing together creators, entrepreneurs, artists, innovators, and cultural leaders through world-class spaces, experiences, and community.

Equal Opportunity

At The Lighthouse, diversity, equity, and inclusion (DEI) isn't just a statement, it's our collective strength. Our people are our superpower. A diverse team and inclusive leadership have shaped Whalar since our inception in 2016, fueling a constant evolution of growth. We champion a culture of respect and empathy, fostering a sense of belonging that transcends demographics. We hire individuals of all backgrounds and empower them to thrive, challenge stereotypes, and actively break societal barriers.
The Lighthouse provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Equal opportunity extends to all aspects of the employment relationship, including hiring, promotions, training, working conditions, compensation, and benefits.