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About the Role

We are looking for an Experienced Deli Assistant Manager to join our family-owned Italian grocery. The Assistant Manager will assist the Deli Manager in leading daily operations, ensuring exceptional customer service, maintaining product quality and safety, and driving sales. The ideal candidate is a hands-on leader with strong people skills, food safety knowledge, and a passion for delivering a superior grocery experience.

Responsibilities

Assist the Deli Manager with planning, organizing, and supervising daily deli operations, including meat and cheese counters, prepared foods, and catering.
Lead, coach, and develop deli team members; schedule shifts, delegate tasks, and conduct performance feedback.
Ensure adherence to food safety, sanitation, and HACCP guidelines; monitor temps, cleanliness, and pest prevention.
Maintain product quality and freshness; oversee slicing, packaging, labeling, portion control, and waste management.
Drive sales and customer satisfaction through proactive service, product knowledge, and upselling opportunities.
Monitor inventory levels, place orders, and assist with merchandising, display standards, and pricing accuracy.
Manage cash handling, point-of-sale transactions, and end-of-day reconciliation with accuracy.
Implement promotional initiatives, sample tastings, and seasonal offerings to boost revenue.
Collaborate with other department leads to coordinate cross-functional tasks and store-wide goals.
Ensure compliance with company policies, safety regulations, and labor laws.
Address customers’ concerns promptly and professionally; escalate issues as needed.

Requirements

5+ years of retail grocery or deli experience.
5+ years in a supervisory or lead role required.
Food safety certification or willingness to obtain (e.g., ServSafe or local equivalent).
Excellent customer service and communication skills.
Ability to lead and motivate a diverse team.
Strong problem-solving and conflict resolution skills.
Basic math, cash handling, and POS system proficiency.
Strong organizational skills and attention to detail.
Physical ability to stand for extended periods, lift up to 50 lbs, and perform repetitive tasks (e.g., slicing, packaging).

Skills

Food safety knowledge
Customer service
Communication skills
Leadership
Problem-solving
Conflict resolution
Math skills
Cash handling
POS system proficiency
Organizational skills
Attention to detail

Location

New Hyde Park, NY

Work Type

Full-time

Experience Level

5+ years of retail grocery or deli experience
5+ years in a supervisory or lead role

Education Level

Food safety certification or willingness to obtain

Salary/Compensations

$24.00 - $25.00 Hourly

Benefits

Medical Insurance
Health Reimbursement Account
Dental Insurance
Vision Insurance
A variety of income protection insurance programs (Disability, Term Life, Critical Illness, Accident)
Paid Time Off
401k with Employer Match
Generous Employee Discount

About the Company

Our employment is not only about joining our company but rather becoming part of the Iavarone family.
Our company supports employee growth & a satisfying workplace.
We are committed to providing our customers with the tastiest food that’s made with old-fashioned Italian recipes using the highest quality ingredients available.
For over 4 Generations, Iavarone Bros. has been hiring those who are passionate about top quality food and pride themselves in providing excellent customer service.
Our company is based on values and family traditions.
Which includes our belief that families deserve nothing but the very best healthy alternatives available in the industry.
We are proud to have been serving families for over 90 years.
We strive to make our customers’ shopping experience pleasant and unique.
Joining our team is not only about joining a company but rather becoming part of the Iavarone Bros. family.
Our company supports employee growth and a satisfying workplace.
We are committed to our communities and to providing our customers with the tastiest food that’s made with old-fashioned Italian recipes using the highest quality ingredients available.

Equal Opportunity

Iavarone Bros. is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, age, religion, ancestry, national origin, alienage or citizenship status, gender, pregnancy, sexual orientation, disability or handicap, marital and partnership status, arrest or criminal conviction record, status as a victim of domestic violence, genetic information (including predisposing genetic characteristics), military/veteran status, or any other characteristic protected by applicable federal, state or local laws.
Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.