About the Role
Dispute Resolution Center Inc. is seeking a compassionate and dedicated Family Coach and Visit Supervisor in Kingston, NY. This role offers a meaningful opportunity to support families by providing guidance, support, and a safe environment during critical times. Ideal for those passionate about family well-being and conflict resolution.
Responsibilities
- Supervise and facilitate scheduled family visits in a safe, neutral, and supportive environment.
- Provide family coaching services to help parents and caregivers develop effective communication and parenting skills.
- Document visit observations, family progress, and any incidents accurately and in a timely manner.
- Develop and implement individualized family coaching plans based on assessed needs.
- Collaborate with case managers, social workers, and other service providers to support family reunification goals.
- Facilitate conflict resolution strategies and de-escalate tense situations during family interactions.
- Maintain professional boundaries while building trusting relationships with families.
- Transport children and/or parents to and from visits in company-owned vehicles.
Requirements
- Bachelor's degree in Social Work, Psychology, Human Services, or a related field preferred.
- Prior experience in family services, child welfare, or supervised visitation programs.
- Experience working with low-income families.
- Strong knowledge of family dynamics, trauma-informed care, and conflict resolution techniques.
- Excellent written and verbal communication skills for documentation and reporting.
- Ability to remain calm, professional, and objective in high-stress or emotionally charged situations.
- Valid and clean driver's license required.
- Bilingual (English/Spanish) candidates are encouraged to apply.
Location
- Kingston, NY
Work Type
- Full-time
Education Level
- Bachelor's degree in Social Work, Psychology, Human Services, or a related field preferred
Benefits
- Paid time off
- Training & development
About the Company
- Dispute Resolution Center Inc. is a trusted resource for families and individuals navigating conflict and challenging life transitions.
- Clients value our neutral, compassionate approach to resolution and family support services.
- Our team is driven by a shared mission to strengthen communities.
- Employees thrive in a collaborative, purpose-driven workplace where their work truly matters.
