Family Coach and Visit Supervisor at DISPUTE RESOLUTION CENTER INC | New York, USA | Rezi

Family Coach and Visit Supervisor at DISPUTE RESOLUTION CENTER INC

Family Coach and Visit Supervisor

DISPUTE RESOLUTION CENTER INC · New York, USA

Today

Family Coach and Visit Supervisor

DISPUTE RESOLUTION CENTER INC · New York, USA

an hour ago
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About the Role

Dispute Resolution Center Inc. is seeking a compassionate and dedicated Family Coach and Visit Supervisor in Kingston, NY. This role offers a meaningful opportunity to support families by providing guidance, support, and a safe environment during critical times. Ideal for those passionate about family well-being and conflict resolution.

Responsibilities

  • Supervise and facilitate scheduled family visits in a safe, neutral, and supportive environment.
  • Provide family coaching services to help parents and caregivers develop effective communication and parenting skills.
  • Document visit observations, family progress, and any incidents accurately and in a timely manner.
  • Develop and implement individualized family coaching plans based on assessed needs.
  • Collaborate with case managers, social workers, and other service providers to support family reunification goals.
  • Facilitate conflict resolution strategies and de-escalate tense situations during family interactions.
  • Maintain professional boundaries while building trusting relationships with families.
  • Transport children and/or parents to and from visits in company-owned vehicles.

Requirements

  • Bachelor's degree in Social Work, Psychology, Human Services, or a related field preferred.
  • Prior experience in family services, child welfare, or supervised visitation programs.
  • Experience working with low-income families.
  • Strong knowledge of family dynamics, trauma-informed care, and conflict resolution techniques.
  • Excellent written and verbal communication skills for documentation and reporting.
  • Ability to remain calm, professional, and objective in high-stress or emotionally charged situations.
  • Valid and clean driver's license required.
  • Bilingual (English/Spanish) candidates are encouraged to apply.

Location

  • Kingston, NY

Work Type

  • Full-time

Education Level

  • Bachelor's degree in Social Work, Psychology, Human Services, or a related field preferred

Benefits

  • Paid time off
  • Training & development

About the Company

  • Dispute Resolution Center Inc. is a trusted resource for families and individuals navigating conflict and challenging life transitions.
  • Clients value our neutral, compassionate approach to resolution and family support services.
  • Our team is driven by a shared mission to strengthen communities.
  • Employees thrive in a collaborative, purpose-driven workplace where their work truly matters.