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About the Role

The Library Page position is designed to provide insight into library system operations, offering access to extensive knowledge and experience to help individuals determine if a library career is the right path. We seek candidates with a strong work ethic, reliability, and excellent communication skills, who will act as ambassadors for the library with a friendly demeanor.

Responsibilities

• Projects a positive and courteous attitude to the public by providing exceptional customer service
• Shelves and arranges books, CDs, DVDs and other library materials in order alphabetically and numerically
• Answers in-person inquiries, helps patrons locate needed materials and refers patrons to the appropriate place or person for assistance
• Assists patrons with basic computer, internet and audio/visual equipment usage
• Locates and prepares library materials requested by patrons
• Assists staff with checking materials for damage and removing them from the shelves
• Helps set up public spaces for events and programs
• Performs other related tasks as needed

Requirements

• Current enrollment in a degree program at an accredited school
• Proper employment certificate for minors under 18 as required by NYS law
• Ability to accurately and efficiently sort and arrange items in alphanumeric order
• Strong organizational skills and ability to follow detailed instruction in a fast-paced environment
• Excellent customer service skills and the ability to work with a diverse patronage
• Superb interpersonal and communication skills
• Strong problem-solving skills
• Demonstrated ability to work as part of a team
• Demonstrated reliability and professionalism
• Basic computer and basic technology skills such as Microsoft Office Suite and Google Applications
• Moderate lifting required (up to 25 lbs)
• Pushing book trucks

Skills

• Customer service
• Interpersonal skills
• Communication skills
• Organizational skills
• Problem-solving skills
• Teamwork
• Reliability
• Professionalism
• Basic computer skills
• Basic technology skills
• Microsoft Office Suite
• Google Applications
• Ability to troubleshoot basic computer and printer issues
• Experience with eReaders and library technologies
• Ability to speak foreign languages

Location

• Harry Belafonte 115th Street Library

Work Type

• Part Time

Education Level

• Current enrollment in a degree program at an accredited school

Salary/Compensations

• $17.00 / hour

About the Company

• The New York Public Library has been an essential provider of free books, information, ideas and education for all New Yorkers for more than 100 years.
• All team members are expected and encouraged to embody the NYPL Core Values: Be Helpful to patrons and colleagues, Be Resourceful in solving problems, Be Curious in all aspects of your work, Be Welcoming and Inclusive.