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About the Role

As a Library Page at The New York Public Library, you will be an essential provider of free books, information, ideas, and education. This role offers knowledge about working within a library system and access to resources for career development through the Library Page Fellowship Program. We seek candidates with a strong work ethic, reliability, and excellent communication skills, who will act as friendly ambassadors for the library.

Responsibilities

Projects a positive and courteous attitude to the public by providing exceptional customer service
Shelves and arranges books, CDs, DVDs and other library materials in order alphabetically and numerically
Answers in-person inquiries, helps patrons locate needed materials and refers patrons to the appropriate place or person for assistance
Assists patrons with basic computer, internet and audio/visual equipment usage
Locates and prepares library materials requested by patrons
Assists staff with checking materials for damage and removing them from the shelves
Helps set up public spaces for events and programs
Performs other related tasks as needed

Requirements

Ability to troubleshoot basic computer and printer issues preferred
Experience with eReaders and library technologies preferred
Ability to speak foreign languages preferred

Skills

Ability to accurately and efficiently sort and arrange items in alphanumeric order
Strong organizational skills and ability to follow detailed instruction in a fast-paced environment
Excellent customer service skills and the ability to work with a diverse patronage
Superb interpersonal and communication skills
Strong problem-solving skills
Demonstrated ability to work as part of a team
Demonstrated reliability and professionalism
Basic computer and basic technology skills such as Microsoft Office Suite and Google Applications

Location

Harlem Library

Work Type

Part Time

Education Level

Current enrollment in a degree program at an accredited school
Proper employment certificate for minors under 18 as required by NYS law

Salary/Compensations

$17.00 / hour

Benefits

Access to the Library Page Fellowship Program

About the Company

The New York Public Library has been an essential provider of free books, information, ideas and education for all New Yorkers for more than 100 years.