About the Role
The Senior Associate Underwriter evaluates life insurance applications, determining approval, decline, or need for additional information. This role handles complex cases up to $5 million TAAR, involving Attending Physician Statements and multiple impairments. The position serves as a resource for junior underwriters, collaborates with internal and external partners, and contributes to underwriting projects and improvements.
Responsibilities
- Evaluate life insurance applications and accurately classify mortality risk using medical and nonmedical information for cases with a 2-Year TAAR of up to $5 million, including cases involving Attending Physician Statements and complex medical histories.
- Apply advanced underwriting guidelines, clinical knowledge, and professional judgment to assess complex and nuanced risk factors and determine appropriate underwriting outcomes, including standard and substandard offers, exclusions, or declines.
- Independently manage a portfolio of higher-complexity cases, prioritizing workload to meet service and quality expectations.
- Serve as a subject matter resource for peers by providing guidance on case consultation, interpretation of medical impairments, and application of underwriting guidelines.
- Communicate underwriting requirements, application updates, reinsurance considerations, reconsideration requests, and final decisions to agents and General Office personnel through both written and verbal interactions with a high degree of professionalism and clarity.
- Collaborate with reinsurers on complex cases and effectively evaluate and incorporate facultative offers into final underwriting decisions.
- Maintain a strong understanding of underwriting systems, product rules, medical advances, and mortality trends to support accurate and consistent decision-making.
- Contribute to training initiatives, mentorship of junior underwriters, workflow enhancements, best practice discussions, and cross-functional projects that improve underwriting processes, consistency, and customer experience.
- Support adoption and effective use of underwriting models, rules engines, and emerging tools by applying judgment and ensuring alignment with guidelines and risk philosophy.
Requirements
- Bachelor’s degree preferred or equivalent combination of education and relevant experience.
- 5+ years of life underwriting experience with demonstrated expertise in underwriting principles and mortality assessment, including complex case handling.
- Strong knowledge of medical terminology and the ability to evaluate the impact of multiple and interacting impairments on mortality risk.
- Advanced analytical and problem-solving skills with the ability to assess complex risk profiles and make sound, independent underwriting decisions.
- Strong verbal and written communication skills with the ability to clearly articulate decisions and influence stakeholders, including agents and internal partners.
- Proven ability to manage a high-volume workload of complex cases while maintaining accuracy, consistency, and service standards.
- Strong customer service orientation with the ability to manage relationships and deliver timely, professional support in more complex scenarios.
- Significant experience underwriting complex cases involving Attending Physician Statements, multiple impairments, and higher face amounts.
- Experience working with reinsurance partners and evaluating facultative offers on complex cases.
- Demonstrated ability to mentor, coach, or provide guidance to less experienced underwriters.
- Experience participating in or leading workflow improvement initiatives, training efforts, or cross-functional projects.
- Ability to balance risk assessment, operational efficiency, and customer experience expectations in a fast-paced and evolving environment.
- Strong working knowledge of underwriting models, rules engines, and automated decision tools, with the ability to interpret outputs, apply appropriate judgment, and ensure decisions align with underwriting guidelines and philosophy.
- Familiarity with broader technology tools (e.g., Copilot, ChatGPT, and underwriting automation tools) that enhance efficiency, decision support, and workflow effectiveness.
- Comfort operating in a more data- and AI-enabled underwriting environment, including supporting explainability and transparency of model-driven outputs to internal and external stakeholders.
- This role requires FINRA licensed and/or FINRA Associated Person pre-hire fingerprinting.
Skills
- Underwriting expertise
- Medical knowledge
- Risk assessment
- Analytical skills
- Problem-solving
- Communication skills
- Customer service
- Mentorship
- Project management
- Data analysis
- AI tools
Location
- Hybrid
Work Type
- Hybrid - 1 day per quarter
Experience Level
- Senior
- 5+ years of life underwriting experience
Education Level
- Bachelor’s degree preferred or equivalent combination of education and relevant experience.
Salary/Compensations
- $77,200-$154,400
- $80,000 - $130,000
Benefits
- Full package of benefits
- Leave programs
- Adoption assistance
- Student loan repayment programs
About the Company
- Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation.
- Due to our mutuality, we operate in the best interests of our policy owners.
- To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com.
Equal Opportunity
- At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities.
- We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together.
- This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported.
- By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities.
- Click here to learn more about New York Life’s leadership in this space.
