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About the Role
We are seeking a Demand Operations Manager to shape our demand management process. This role involves contributing to the design, optimization, and success of the demand framework, building the operational backbone for effective prioritization and visibility of roadblocks. Reporting to the Head of Delivery Operations, you will drive operational excellence across News Corp Australia’s digital platforms.
Responsibilities
- Manage the end-to-end process for continuous improvement delivery, ensuring planning and delivery processes are fit for purpose, understood by stakeholders, and operating as intended.
- Implement new ways of working across the demand process, supporting teams for intake and execution phases.
- Facilitate intake ceremonies, including backlog review, estimation sessions, capacity planning, and prioritization.
- Leverage technology solutions (Jira Product Discovery, Jira, Confluence) to support business processes, manage information flow, and provide visibility of delivery progress.
- Collate data and develop reports on delivery performance.
- Foster strong working relationships with business stakeholders and liaise with delivery teams to ensure risks, issues, and blockers are tracked and escalated.
- Manage and prioritize enhancement requests for Atlassian tools, contributing to the Atlassian Governance Coalition.
Requirements
- Experience managing business processes, optimizing workflows, and implementing strategies to drive quality and efficiency.
- Strong analytical and problem-solving skills, ability to think on your feet, and a proactive approach to identifying and resolving process bottlenecks.
- Deep familiarity with agile delivery practices and software development processes.
- Exceptional verbal and written communication skills.
- Ability to use tools to discover and communicate key insights into meaningful and visual reports.
- Ability to build strong and positive relationships across teams and with stakeholders at all levels.
- Strong influencer who drives process adoption.
- Passionate about transformation and a driving force in new ways of working.
Skills
- Jira Product Discovery
- Jira
- Confluence
- Agile delivery practices
- Software development processes
- Atlassian tooling (Site or Global Admin level)
Location
- Hybrid
Work Type
- Hybrid
Experience Level
- Manager
Benefits
- Access to publications and products from across the News Corp family
- Exclusive offers across a range of products and services
- Health and wellbeing support, advice, and facilities
- Onsite gym at Adelaide, Brisbane & Sydney offices
- Parental leave
- Birthday leave
- Volunteer leave
- Career break
- Compassionate leave
- Financial wellbeing support
- Tailored development opportunities, including leadership programs
- Volunteer opportunities and company-organised charity drives
- Employee-resource groups
- Multi-faith quiet rooms
- Parents’ rooms
About the Company
- In an evolving media industry, our brands continue to drive the story and influence the agenda, reaching 7.4 million Australians weekly.
- We are proud to be the greatest storytellers in Australia.
- Our products are innovative and dynamic, constantly adapting to new challenges and pioneering the way forward to lead the market.
- A fast-paced and ever-changing environment requires adequate, robust, and reliable business systems and processes which play a vital part in our success.
Equal Opportunity
- Diversity strengthens our national teams and newsroom as we seek to tell stories that represent the communities of Australia.
- We are committed to equal employment opportunities regardless of race, religion, sexual orientation, age, disability or gender identity.
- Applicants of diverse backgrounds are encouraged to apply!
- We are committed to ensuring an accessible and supportive recruitment process.
- If you require any adjustments or accommodations at any stage, please do not hesitate to let us know.
- For more information regarding Diversity at NewsCorp Australia please visit www.newscorpaustralia.com/careers under the Diversity@News section.