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About the Role

The Business Operations Manager is a highly visible, cross-functional role supporting the continued growth of Imperial Star Solar’s U.S. business. Working directly with executive leadership, this position will coordinate strategic initiatives, improve business operations, support commercial activities, and help build scalable processes across the organization. This role is ideal for someone who enjoys solving problems, managing projects, collaborating across departments, and contributing to a growing business.

Responsibilities

Coordinate cross-functional projects across Sales, Operations, Finance, Supply Chain, and Executive Management.
Drive continuous improvement of internal workflows, processes, and business operations.
Maintain CRM systems, operational dashboards, sales reports, and internal documentation.
Support strategic initiatives and special projects as assigned by executive leadership.
Analyze business processes and recommend improvements to enhance organizational efficiency.
Support the sales team with proposals, customer presentations, pricing documents, and commercial materials.
Coordinate customer visits, executive meetings, and strategic partner engagements.
Assist with trade shows, conferences, and customer events.
Conduct market and competitor research to support business development initiatives.
Coordinate company communications including LinkedIn, newsletters, website updates, and marketing collateral.
Work with external vendors, agencies, and designers to ensure consistent brand presentation.
Prepare executive presentations, company profiles, and customer-facing materials.
Oversee day-to-day office operations, vendor management, facilities, purchasing, and travel coordination.
Support recruiting, onboarding, and employee engagement initiatives.
Coordinate internal meetings, company events, and executive administrative projects.

Requirements

Bachelor’s degree required; Business, Communications, Marketing, Operations, or related field preferred.
3–6 years of experience in business operations, project management, communications, consulting, administration, or a similar cross-functional role.
Excellent project management and organizational skills with strong attention to detail.
Outstanding written and verbal communication skills.
Strong analytical and problem-solving abilities.
Ability to manage multiple priorities simultaneously in a fast-paced environment.
Advanced proficiency in Microsoft Office and Google Workspace.
Experience with CRM systems (Zoho, Salesforce, HubSpot, etc.) is preferred.
Experience working in a growing company or startup environment.
Experience supporting executive leadership or managing cross-functional initiatives.
Experience coordinating external vendors, agencies, or strategic partners.
Familiarity with graphic design tools such as Canva is a plus.
Bilingual English/Mandarin is a plus, but not required.

Skills

Project management
Organizational skills
Attention to detail
Written communication
Verbal communication
Analytical skills
Problem-solving
Microsoft Office
Google Workspace
CRM systems
Graphic design tools (Canva)

Location

New York

Work Type

On-site
Full-time

Experience Level

3-6 years

Education Level

Bachelor's degree

Salary/Compensations

$70,000-$100,000

Benefits

Competitive base salary with performance bonus opportunities
Comprehensive medical, dental, and vision insurance
Company-paid life insurance and long-term disability coverage
401(k) retirement savings plan
Generous Paid Time Off (PTO)
Paid company holidays
Paid sick leave in accordance with applicable state laws
Commuter benefits
Professional development and career growth opportunities

About the Company

Imperial Star Solar is a rapidly expanding U.S. solar manufacturer with domestic facilities in Houston, Texas, delivering high-quality modules and cells to top developers, EPCs, and energy partners across North America.
We offer high-visibility roles working directly alongside executive leadership to shape company strategy and drive America’s clean energy transition.
If you are an entrepreneurial, results-driven professional looking to make a direct impact and accelerate your career in a high-growth environment, Imperial Star Solar is where you belong.