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About the Role
The Medical Office Assistant serves as the customer service liaison for medical practices, ensuring a seamless patient experience through efficient registration, scheduling, insurance verification, and billing processes. In a clinical capacity, they provide patient care under the supervision of licensed healthcare professionals.
Responsibilities
- Greet patients with courtesy and respect.
- Utilize exceptional communication skills.
- Follow UHS Policies regarding registration, scheduling, insurance verification, and billing.
- Perform patient care tasks under the direction of a licensed nurse and/or other authorized healthcare provider.
Requirements
- High school diploma or equivalent.
- Graduate of an accredited medical assisting program or direct patient care experience.
- Experience in collection of patient information and data.
- Experience in patient interactions.
- Experience assisting physicians with procedures in a medical office or hospital setting.
- Previous experience in a walk-in, primary care, or specialty care setting is preferred.
- Certified medical administrative assistant (CMAA) is preferred.
- Strong clerical background with excellent computer skills is preferred.
- Documentation of current CPR certification required within 1 week of start of employment.
Skills
- Exceptional communication skills
- Excellent computer skills
Location
- Binghamton
Work Type
- Full-time
Experience Level
- Depending on experience
Education Level
- High school diploma or equivalent
- Graduate of an accredited medical assisting program
- Certified medical administrative assistant (CMAA)
Salary/Compensations
- $17.98 - $25.17 per hour
Benefits
- Medical coverage
- Dental coverage
- Vision coverage
- Discounted childcare through Bright Horizons
- Voluntary benefits like pet insurance, legal services, and identity theft protection
- PTO starts accruing from day one
- 403(b) retirement plan with company match
- Flexible spending accounts
- Access to financial advisors
- Up to $400/year in wellness rewards
- 24/7 EAP counseling
- Virtual mental health support
- Food pantry
- PTO donation program
- Professional attire through the Classy Closet
- Access to 100,000+ online courses
- Leadership programs
- Tuition reimbursement
- Clinical ladders
- Internal mobility
About the Company
- United Health Services (UHS) is a locally owned, not-for-profit healthcare system in New York’s Southern Tier.
- UHS comprises four hospitals, long-term care and home care services, and physician practices in Broome and surrounding counties.
- UHS provides healthcare and medical services for two-thirds of the region’s population.
- UHS produces $1.3 billion a year in total economic impact.
- UHS boasts a workforce of more than 6,300 employees and providers.
- UHS's work is guided by Values of Compassion, Trust, Respect, Teamwork, and Innovation.
- UHS aims to improve the health and well-being of the communities it serves.
- UHS offers a lifestyle in New York’s Southern Tier with four-season recreation, affordable living, top-rated schools, minor league sports, craft brews, and a close-knit community.
Equal Opportunity
- United Health Services is an Equal Opportunity Employer.