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About the Role

The Hospital Support Services Administrator directs the planning, budgeting, evaluation, quality, selection, contracting, implementation, and overall operations of ZSFG Hospital Support Services systems and projects, ensuring all assigned areas meet or exceed applicable regulatory and Joint Commission requirements.

Responsibilities

• Directs and supervises ZSFG Hospital Support Services including Environmental Services, Food and Nutritional Services, Environmental Health & Safety, Environment of Care, Emergency Management, Linen Department, Messengers & Mailroom, and Bio-Medical Engineering.
• Leads the development and maintenance of service delivery standards, quality measures, productivity standards, customer satisfaction standards, and labor relations aligned with the values, mission, and strategic plan of ZSFG and the Department of Public Health.
• Uses the Joint Commission Leadership Standards and the Centers for Medicare and Medicaid Services Conditions of Participation to ensure compliance with all regulatory elements of performance related to Facilities Services and Support Services.
• Works with various hospital departments to develop and implement plans of correction when necessary.
• Oversees Environment of Care (EOC) in managing risks, addressing safety issues, and continuous performance improvement in ensuring a safe environment for patients, visitors, staff, volunteers, and the surrounding community.
• Supports the Facilities Advisory Board in planning and prioritization of space administration, equipment procurement, and improvement projects.
• Represents Support Services on various committees including Expanded Exec, Performance Improvement and Patient Safety Committee, EMR Planning, Capital Oversight, ALCC, and Education & Orientation.

Requirements

• Possession of a bachelor's degree from an accredited college or university.
• Four (4) years managing support services in a hospital or health care setting, including food and nutrition, environmental services, environmental health and safety, biomedical engineering, emergency management, or materials management, of which all must include supervision of professionals.
• Additional experience may be substituted for the required degree on a year-for-year basis.
• One (1) year of full-time employment is equivalent to 2,000 hours.

Skills

• Joint Commission Leadership Standards
• Centers for Medicare and Medicaid Services Conditions of Participation
• Safety Management
• Security Management
• Hazardous Materials and Waste Management
• Medical Equipment Management
• Utility Systems Management
• Life Safety Management
• Emergency Management

Location

• Onsite

Work Type

• Permanent Exempt
• Onsite

Experience Level

• Manager VI
• 4 years managing support services in a hospital or health care setting
• Supervision of professionals

Education Level

• Bachelor's degree from an accredited college or university
• Master's degree in business, public health, public administration, health administration, or a related field (Desirable)

Salary/Compensations

• $200,538 to $255,996 Annually (Range A)

Benefits

• Employee Benefits Overview

About the Company

• The Department of Public Health prioritizes equitable and inclusive access to quality healthcare for its community and values the importance of diversity in its workforce.
• All employees at the Department of Public Health work to advance equity, inclusion, and diversity with a specific lens and focus on race, ethnicity, gender, sex, sexuality, disability, and immigration status.
• Becoming a City employee means being a part of a team that cares about making a difference.
• Your work will shape both the present and future of San Francisco.
• When you work for the City, you’re choosing a job with purpose.
• The Mission of the San Francisco Department of Public Health (SFDPH) is to protect and promote the health of all San Franciscans.
• Fulfilling this mission requires employees working across our hospitals, clinics, programs, and offices to deliver services and support the communities we serve.
• Individuals interested in joining SFDPH should expect to work in person across these settings.
• The San Francisco Health Network, Population Health, Behavioral Health Services, and Administration are the core divisions of SFDPH.
• The San Francisco Health Network is the City’s only complete system of care and has locations throughout the City, including Zuckerberg San Francisco General Hospital and Trauma Center, Laguna Honda Hospital and Rehabilitation Center, and over 15 primary care health centers.
• The Population Health Division (PHD) provides core public health services for the City and County of San Francisco: health protection, health promotion, disease and injury prevention, and disaster preparedness and response.
• Behavioral Health Services operates in conjunction with SFHN and provides a range of mental health and substance use treatment services.

Equal Opportunity

• The City and County of San Francisco encourages women, minorities and persons with disabilities to apply.
• Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.