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About the Role

The Assistant Manager acts as a leader in the absence of, or in support of, the Store Manager. They behave as a business owner within the marketplace and LensCrafters organization, representing LensCrafters as the premier destination for all vision needs and delivering key performance metrics.

Responsibilities

• Delivers quality and improvement to exceed all key performance indicators (KPIs) including Comp Sales, % Sales to Plan, Conversion & Customer Count, Comp Growth, Increased Traffic, Store Operating Profitability, Continuity of Care, Exam Growth & Retention Goals, Net Promoter Score, and Current year objectives.
• Demonstrates strong understanding of retail business translating to positive sales, business results, and understanding the market and competitors.
• Supports store business plans to maximize sales and profit.
• Partners with store manager to lead and develop team.
• Delivers clear, constructive, timely feedback and partners with Store Manager on development.
• Executes visual directives and maintains store appearance.
• Maintains positive working relationship with doctors.
• Promotes team compliance to all policies.
• Performs administrative duties.
• Works a flexible schedule, including nights and weekends.

Requirements

• High School graduate or equivalent.
• 1+ year(s) management/supervisory experience with direct reports.
• Knowledge of retail operations, processes & policies.
• Strong basic math skills.
• Familiarity with cash register, computers & calculators.
• Must have a strong command of the English language for all written correspondence & oral communication.
• Strong communicator & listener.
• Demonstrated high-level of selling skills.
• Proven ability to problem solve.

Skills

• Selling skills
• Problem solving
• Communication
• Listening

Location

• Store # 000151

Work Type

• Full-Time

Experience Level

• 1+ year(s) management/supervisory experience

Education Level

• High School graduate or equivalent
• College degree or equivalent
• State licensure (if applicable) &/or ABO Certification in non-licensed states
• Brand Final Inspector Certification
• Brand Quality, Fitting & Adjusting Program

Salary/Compensations

• 20.37 - 31.77

Benefits

• Competitive bonus and/or commission plan
• Health care
• Retirement savings
• Paid time off/vacation
• Various employee discounts

About the Company

• LensCrafters is a place for visionaries, pairing state-of-the-art technology with a personal approach to eye care.
• LensCrafters is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products.
• Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry.

Equal Opportunity

• EssilorLuxottica complies with all applicable laws related to the application and hiring process.
• We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law.
• Native Americans in the US receive preference in accordance with Tribal Law.