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About the Role

This role supports the West Order Treatment team by processing customer orders, coordinating execution, and collaborating on ordering decisions to ensure service excellence and healthy inventory levels.

Responsibilities

• Manage and process customer orders, ensuring accuracy, completeness, and alignment with inventory availability, transportation capacity, and service expectations.
• Partner closely with Transportation, Warehousing, Commercial, and broader Supply Chain teams to ensure orders are fulfilled efficiently and on time.
• Build and maintain strong relationships with customer buyers and key contacts through effective order planning, strong communication, and proactive collaboration.
• Serve as a key point of coordination across internal and external stakeholders, ensuring alignment on priorities, risks, constraints, and action plans.
• Identify and resolve order exceptions, short ships, inventory constraints, and service risks to minimize disruption and maintain service levels.
• Maintain daily and weekly reporting related to order treatment and translate data into clear insights and actions for stakeholders.
• Monitor and manage key order treatment KPIs, including service level, OTIF, and WPS. Ensure that month-end closes align with committed volumes.
• Own the deployment of import SKUs across the West region. Develop and manage deployment plans to balance supply availability and site inventory requirements based on forecasts.

Requirements

• University degree
• Strong communication, relationship-building, and stakeholder management skills
• High degree of self-motivation and ownership
• Strong organizational skills with the ability to manage multiple priorities and make sound decisions in a fast-paced environment
• Effective critical thinking and problem-solving skills
• Strong analytical capability with proficiency in Excel and experience working with large datasets and reports
• Experience in supply chain, logistics, customer service, order management, or inventory planning is considered an asset
• Experience working with SAP or similar ERP systems, as well as knowledge of Power BI or other reporting tools, is considered an asset but not required

Skills

• Excel
• SAP
• Power BI

Location

• Toronto Office

Work Type

• 5 days/week in office

Education Level

• University degree

Salary/Compensations

• $65,600 - $77,900

Benefits

• Health benefits plan, including competitive coverage for medical, dental, mental health, life, and disability insurance
• Additional flex credits for healthcare or wellness spending accounts
• Retirement plan with a generous company-matching contribution, and low-fee RRSP & TFSA savings opportunities
• Personalized support through an inclusive family-forming benefit, and generous financial support/top-ups for parental leave
• Access to many wellbeing resources, including Employee & Family Assistance Program support, Webinars, and more.
• An annual allotment of Beer and Beyond-Beer products for employees!

About the Company

• Founded over 175 years ago, Labatt is one of Canada’s founding businesses and its leading brewer.
• Proud of our history and heritage in Canada, and committed to brewing great-tasting, high-quality beers.
• Created exciting experiences with consumers through iconic brands like Budweiser, Bud Light, NÜTRL, Michelob Ultra, Corona, Stella Artois and many more.
• A national brewer with over 3,600 employees, a portfolio of more than 60 quality beers and beyond, and 10 breweries from coast-to-coast.
• Proud to serve Canada and the communities we call home.

Equal Opportunity

• Labatt Breweries of Canada is an equal opportunities employer, and we are committed to maintaining a welcoming, safe, and inclusive environment for every person – regardless of age, race, ethnicity, nationality, sexual orientation, gender identity and expression, religion, neurodivergence, or disability status.
• Persons with disabilities are encouraged to come forward at any stage of the recruitment process to request accommodations, if needed.
• Labatt Breweries will never ask you for money or reimbursement of training fees as part of our recruitment process.
• Any email communication you receive as part of the application or onboarding process will come from a @Labatt.com email address.