Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Target Resume Now
About the Role
As a Moderate Inside Property Adjuster, you will provide exceptional service to our policyholders. This role focuses on water losses, ensuring customers receive the highest level of support and resolution for these specific claims. You will virtually inspect damages, investigate coverage, prepare estimates, and settle claims promptly and accurately.
Responsibilities
- Virtually inspect damages
- Investigate coverage
- Prepare estimates
- Settle claims promptly and accurately
- Interact with customers, contractors, and vendors through various software platforms
- Perform detailed reviews of damage
- Interpret policies to determine coverage
- Use phone, emails, and video chat with customers
- Evaluate and negotiate claims settlements with customers, vendors, third-party carriers, and claimants
- Utilize multiple tools for claim handling
- Execute policies along policy agreements
- Maintain a clear record of work in a claims system
- Ensure timely and accurate documentation
Requirements
- 1+ years of previous customer service experience required
- Ability to assess property damages and accurately determine claim coverage
- Ability to work independently and manage time efficiently in a virtual work environment
- Detail-oriented and organized, with a focus on delivering high-quality and efficient claim resolutions
- Must have a dedicated, private workspace free from distractions, along with appropriate desk and seating when working from home
- Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload
Skills
- Xactimate
- ClaimsX Video Collaboration
- Critical Thinking
- Customer-Focused
- Flexibility
- Negotiation
- Time Management
Location
- Long Island City, NY
Work Type
- Hybrid
- In-Office
- Remote
Experience Level
- Trainee
Salary/Compensations
- $47,500 - $60,320
Benefits
- Time off
- Healthcare
- Retirement
- 401K/pension
- Education reimbursement
- Comprehensive technology setup (laptop, monitors, headset, keyboard, mouse)
- Monthly connectivity reimbursement for remote work
About the Company
- At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties.
- For more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs.
- From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.
Equal Opportunity
- It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.