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About the Role

Lead programs that deliver on critical business goals and build large scale products & platforms within the Digital Commerce & Innovation (DCI) team. This role also involves paving the way for an expanding TPM discipline within the team by leveraging industry knowledge and experience to teach the organization what a great TPM can achieve.

Responsibilities

• Take ownership of executing on a cohesive roadmap across multiple workstreams, in collaboration with Card core and enterprise partners.
• Build platforms and capabilities that interact with Capital One Enterprise systems.
• Establish and drive testing strategies.
• Build automation and tooling that accelerates delivery while remaining well-managed.
• Standardize processes as clients are migrated to core processing platforms.
• Collaborate closely with technology, product, and business partners to align efforts with Capital One's long-term vision.
• Prioritize key initiatives across multiple lines of business through influence and strategic thinking.
• Work with engineering teams and internal customers to deliver on key initiatives.
• Balance strategic thinking with tactical execution to ensure the success of complex programs.
• Help shape the future of the TPM function within the organization.
• Leverage industry expertise to demonstrate what a great TPM can achieve.
• Help build a culture of delivery excellence.

Requirements

• Seasoned technical leader who can navigate ambiguity and drive results.
• Thrives in a dynamic environment.
• Ready to provide thought leadership that builds engineering and delivery excellence.
• Strong technical backgrounds (ideally building highly scalable platforms, products, or services).
• Ability to proactively identify and mitigate technical risks throughout the delivery life-cycle.
• Exceptional communication and collaboration skills.
• Excellent problem solving and influencing skills.
• A quantitative approach to problem solving.
• A collaborative implementer of holistic solutions; a systems thinker.
• Experience as a TPM leader to grow and develop a team of TPMs, while also building the foundations for the TPM practice.
• Ability to simplify the technically complex and drive well-educated decisions across product, engineering, design, and data science representatives.
• Deep focus on execution, follow-through, accountability, and results.
• Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done.
• Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners.
• Bachelor's degree.
• At least 7 years of experience managing technical programs.
• 7+ years of experience designing and building data-intensive solutions using distributed computing.
• 3+ years of experience in building distributed systems & highly available services using cloud computing services / architecture - preferably using AWS.
• 3+ years experience building highly scalable mobile products & platforms.
• 3+ years of experience with Agile delivery.
• 3+ years experience delivering large and complex programs - where you own the business or technical vision, collaborate with large cross-functional teams, secure commitments on deliverables and unblock teams to land business impact.
• Experience in building systems & solutions within a highly regulated environment.
• Bachelor's degree in a related technical field (Computer Science, Software Engineering).
• MBA or Master’s Degree in a related technical field (Computer Science, Software Engineering) or equivalent experience.

Skills

• Technical Program Management
• Platform Development
• Product Development
• Agile Delivery
• Distributed Computing
• Cloud Computing
• AWS
• Mobile Product Development
• Systems Thinking
• Communication
• Collaboration
• Problem Solving
• Influencing
• Execution
• Accountability
• Emotional Intelligence

Location

• Chicago, IL
• McLean, VA
• New York, NY
• San Francisco, CA

Work Type

• Full-time

Experience Level

• Director
• 7+ years of experience managing technical programs
• 7+ years of experience designing and building data-intensive solutions using distributed computing
• 3+ years of experience in building distributed systems & highly available services using cloud computing services / architecture - preferably using AWS
• 3+ years experience building highly scalable mobile products & platforms
• 3+ years of experience with Agile delivery
• 3+ years years experience delivering large and complex programs

Education Level

• Bachelor's degree
• Bachelor's degree in a related technical field (Computer Science, Software Engineering)
• MBA or Master’s Degree in a related technical field (Computer Science, Software Engineering) or equivalent experience

Salary/Compensations

• Chicago, IL: $209,500 - $239,100
• McLean, VA: $230,400 - $263,000
• New York, NY: $251,400 - $286,900
• San Francisco, CA: $251,400 - $286,900

Benefits

• Comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.

About the Company

• At Capital One, we’re changing banking for good.
• Founded on the belief that no one should be locked out of the financial system.
• Dedicated to helping foster a world where everyone has an equal opportunity to prosper.
• We’re a bank, but we don’t think like one.
• Always thinking about what’s next, about how we can innovate and inspire, and about how we can develop the tools our customers need to improve their financial lives - by leveraging best in class technology.

Equal Opportunity

• Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws.
• Capital One promotes a drug-free workplace.
• Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.