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About the Role
As the Leasing & Marketing Team Leader, you will assist the Community Manager in maintaining all aspects of property operations, including marketing, resident relations, and community functions. The goal is to achieve 100% occupancy through resident retention, leasing current availability, and pre-leasing future availability.
Responsibilities
- Greet prospective clients, qualify, determine needs and preferences, present the property and apartment homes, utilize feature/benefit selling, close the sale and follow-up using Company leasing expectations and procedures.
- Answer incoming phone calls professionally and handle accordingly.
- Complete all lease applications and participate in the verification of applications, notifying prospective clients of results.
- Maintain accurate client records and update daily reports concerning notice to vacate, vacancy reports, and activity reports.
- Assist residents with day-to-day tasks as part of the community's concierge program.
Requirements
- 1-2 years of customer service and sales experience.
- Strong communication skills.
- High-energy and enjoys a fast-paced environment.
- Enjoys and takes pride in providing excellent service.
- Excellent customer service skills, warm, friendly, and helpful in person and on the phone.
- Basic computer skills: typing and writing ability for correspondence, memos, etc.
- High School Diploma or equivalent.
- Available to work evenings and weekends.
- Ability to embody the Cardinal Culture and Cardinal Core Values every day.
Skills
- Customer service
- Sales
- Communication
- Computer skills
Location
- Onsite
Work Type
- Full-time
Experience Level
- 1-2 years
Education Level
- High School Diploma or equivalent
Salary/Compensations
- $26 - $28 plus bonus potential
Benefits
- Health insurance
- Vision insurance
- Dental insurance
- Pet insurance
- 401(k) retirement plan
- Student loan assistance
- Licensing and continuing education reimbursement
- Parental leave
- Housing allowances or gifts
About the Company
- The work environment includes working both inside and outside of apartment buildings in all areas of the property, including amenities, with frequent exposure to outside elements. Reasonable accommodations are made for individuals with disabilities. Incumbents must be able to physically access all exterior and interior parts of the property and amenities and work in all weather conditions. The role requires the ability to push, pull, lift, carry, or maneuver weights up to twenty (20) pounds and specific vision abilities including close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Travel may be required to assist properties or attend training.