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About the Role

The ICS Control Management Legal Entity Governance Team provides specialized and strategic operational risk advisory to ensure an effective control environment for the Canada Legal Entity. This role focuses on managing the Legal Entity’s Operational Resiliency framework, including critical business services, impact tolerance, scenario testing, and program/incident management.

Responsibilities

• Mapping of critical business services
• Impact tolerance setting
• Scenario test design and execution
• Ongoing program and incident management

Requirements

• Extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.

About the Company

• International Governance and Control sits within International Card Services (ICS), comprising all issuing functions across 28 international markets (excluding the US).
• ICS issues products to Consumer and Commercial customers and is integral to American Express's global growth strategy.
• The organization helps international businesses manage risk, respond to new regulations, and develop new products.
• American Express has a 175-year history of innovation, shared values, and Leadership Behaviors.
• The company is committed to backing its customers, communities, and colleagues.
• American Express operates with a strong risk mindset, ensuring trust, security, and service.
• Team Amex offers comprehensive support for holistic well-being, learning opportunities, leadership development, and career growth.